Profile - Information tab

Profile - Information tab · by OneFIFTYOne August 13th 2009, 9:41 pm

My forum is http://www.redtigerelites.net

One of my users "RTE PaiNxKiLLeR" can not make changes to any of the options under the 'INFORMATION' tab in the 'PREFERENCES.'

I'm not sure how to fix his issues. Any help would be appreciated...

thanks

Re: Profile - Information tab · by AiKirika August 13th 2009, 9:45 pm

what exactly does it say when he tries to change something...??

Re: Profile - Information tab · by OneFIFTYOne August 17th 2009, 8:48 pm

Sorry it has taken me so long to get back to you.. He says this is the exact message it tells him:

"Sorry, you cannot suscribe on this forum. Please contact the administrator."

Re: Profile - Information tab · by MrMario August 17th 2009, 9:53 pm

Most likely its because hes too young for the forum.

Re: Profile - Information tab · by OneFIFTYOne August 17th 2009, 10:55 pm

Can you elaborate?

He's 15 and there have been other 15 yr olds in my group who don't have problems...

Re: Profile - Information tab · by OneFIFTYOne August 20th 2009, 4:24 pm

*bump*

Please help if you can

Re: Profile - Information tab · by OneFIFTYOne August 27th 2009, 9:48 pm

Can anyone on forumotion help with this problem??

Or should I tell my membership that forumotion is unable to resolve the issue in question?

-thanks-
www.rteclan.com

Re: Profile - Information tab · by AiKirika August 27th 2009, 9:51 pm

have you tried to make an account yourself??
and afterwards giving this account to him
of course he then can change profile information and password

Re: Profile - Information tab · by OneFIFTYOne September 1st 2009, 3:01 am

I don't know how that would resolve the issue? Making a new account?
He can do that himself.

I want to save his existing account because hes got over 300 posts on the forums and has been a member for quite some time.

Re: Profile - Information tab · by Mehtevas September 1st 2009, 3:12 am

The only suggestions i have are,
How to - Clear the cache in FF / IE
and ask him to use a different browser.

Re: Profile - Information tab · by kirk September 1st 2009, 5:07 am

you can always change what ever he wants for him in his profile from the admin panel.
what information is he trying to change.
you may have the forums setting so members can not change the info.
such as user names or email address?

i know i do not allow member to be able to change that on my forums.
but you don't have to have it set like that. if you do and that's what he is trying to change?

so what is it he wants to change?