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A solution found for the servers!

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Post by Shadow October 16th 2009, 11:49 am

First topic message reminder :

Dear users,


We have had for some time, downtime and slowdown due mainly to a new provider for our servers. This service, that we had been advised by top IBM engineers, was meant to optimize and anticipate the traffic increase on your forums and our servers.

We bitterly regret that provider choice which currently and after several days of research and development, was unable to provide a stable solution.
Therefore, we decided to leave the service to join back to our previous provider. This change will take place within hours and we are confident about the result.
These new servers are ultra-efficient and will provide you with what we've promised : faster forums, more efficient, 99,9% uptime and enhanced security for your data.

During this migration, your forums will suffer delays. Do not worry, your forums do not risk anything, this maneuver is controlled and your forums should regain their vitality very quickly.

We are still sorry for the inconvenience caused, we fully understand the bitterness generated by such issues.
Therefore, as soon as the stabilization of your forums on the new servers will be established, we will make a gift to all our users and forums. o)

Best regards,
Forumotion Team.

A note for users with blank page (Error 500) and users that have customized templates :

Simply go to http://yourforumaddress.com/admin and browse through Display > templates > and browse all templates categories where you've got customized templates WITHOUT touching them, and it will simply be fixed. Smile

For all other users that had customized templates, you can now use them freely again.


Last edited by Typlo on October 20th 2009, 9:33 am; edited 8 times in total
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Post by Paswrd October 24th 2009, 12:34 am

My forum is not gliching any more but it is still going very slow and i had to Make every one make ther acounts again other than mine TT
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Post by k banks October 24th 2009, 4:29 am

When can we expect to get credits back from the storage that we purchased??

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Post by General Adams October 27th 2009, 2:17 pm

It won't let me SEE the credits thing... I click on the button "Use my credits" And it does nothing...
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Post by purple haze October 27th 2009, 6:10 pm

Sorry if I sound rude but, if the first server was a cause of all the delays et al why go back to them when the new server didn't live up to expectations?

Sounds like we are going backwards instead of forward.

AS someone who deals with web hosting/servers, I can advise you that you really need to clean up all your dead forums. In that I mean forums with no traffic.
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Post by General Adams October 27th 2009, 10:18 pm

"no traffic???" what do you mean??? I think you might be right with your opinion of servers. Why go back to the old server? Although the new server might actually be worse than the old, so it could go either way. We'll just have to see which one actually IS better, which the top guys can tell us.

-General Adams (Which should be JJ)
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Post by dolphy October 28th 2009, 12:47 am

Does everyone get a reward for kissing typlo's ass?
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Post by Darren1 October 28th 2009, 1:17 am

General Adams wrote:"no traffic???" what do you mean??? I think you might be right with your opinion of servers. Why go back to the old server? Although the new server might actually be worse than the old, so it could go either way. We'll just have to see which one actually IS better, which the top guys can tell us.

-General Adams (Which should be JJ)

He means no traffic as in no one going to the forum.

Ill clear this up;
Were going to brand new servers with double the power as the old ones, but with the origonal host!
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Post by netsniper October 28th 2009, 1:23 am

So Darren are you saying ?

"Ill clear this up; Were going to brand new servers with double the power as the old ones, but with the origonal host! "

So we have more disruptions to come ? I thought we had already gone back ?

Thank you Hello
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Post by Darren1 October 28th 2009, 1:26 am

No, no more disruptions as I believe Smile

Weve moved back to the old host & the new servers already, which was the cause of recent down times.
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Post by MrMario October 28th 2009, 1:38 am

We are done with moving servers we are at the new severs.

dolphy wrote:Does everyone get a reward for kissing typlo's ass?

Do I need to give someone a warning? Don't be a n00b
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Post by MagiWizard15 October 28th 2009, 1:51 am

[quote="MrMario"]We are done with moving servers we are at the new severs.

Does that mean we are going to get the update within this week! I would like to know this is taken forever. I'm just telling the truth here and I know Forumotion not going to like this but I don't care any more. Forumotion has not updated us once since this whole ordeal started, fist of all this was supposed to happen last month no update there except its going to be postponed. No update this month! we might just be waiting until next year. I would be nice if they could at least tell us when they are going to do this. The servers are fine. If you crash the servers it wouldn't matter much this can't get anymore worse than it already is.
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Post by Darren1 October 28th 2009, 1:59 am

It can get worse, the servers can crash and become un-stable Rolling Eyes

The update was planned for after the server upgrade I believe but the server plan crashed and has taken longer than expected to fix.
The technician's are fixing the problems caused by the server migration, then and only then when they ahve fixed those bugs the they will release the update.
I believe (By reading the French Support Forum) the update is planned for 2 weeks time.

Please be patient they can only do so much work in 1 day.
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Post by MagiWizard15 October 28th 2009, 2:11 am

"Please be patient they can only do so much work in 1 day." (Quote from darren1)

I know that but do you know how many day they have had! We already know that the servers are done being moved because MrMario said so. Two weeks goes into November. That's great! Yeah hold it off for 2 months now! Way to go Forumotion (I'm being Sarcastic)
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Post by MrMario October 28th 2009, 2:14 am

Forumotion is doing some little over view of the updates to see if there is any new bugs/glitches that needs fixing cause they want these updates to be bug free and from what Typlo is telling us they are going to release them real quick.
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Post by MagiWizard15 October 28th 2009, 2:27 am

MrMario wrote:Forumotion is doing some little over view of the updates to see if there is any new bugs/glitches that needs fixing cause they want these updates to be bug free and from what Typlo is telling us they are going to release them real quick.

OK! Thank You MrMario for that update!
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Post by missmoon October 28th 2009, 4:34 am

MrMario wrote:Forumotion is doing some little over view of the updates to see if there is any new bugs/glitches that needs fixing cause they want these updates to be bug free and from what Typlo is telling us they are going to release them real quick.

Did Typlo tell you when will all the forum be up again? Please check with him on the timing.

My forum www.golfrepublic.org

thanks.
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Post by Laughing Assassin October 28th 2009, 9:01 am

My forum was down for well over an hour this morning, any reason why this is?
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Post by General Adams October 28th 2009, 1:43 pm

Beats me. Thanks guys for the info on the servers. When Mr.Mario wrote that they can only do so much in one day he was right. It probably isn't the easiest thing to change servers and all that.


-General Adams (which should be JJ)
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Post by Shadow October 28th 2009, 2:39 pm

We are making slight modifications on forums so we can welcome smoothly the fresh new update coming very soon. Sorry for the inconvenience you had for a few hours.
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Post by Dana October 28th 2009, 3:29 pm

on my site member's are experiencing white pages still and having troubles logging in. along with having troubles posting yet. with the white pages they shouldn't have to hit refresh everytime. please fix this.
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Post by General Adams October 28th 2009, 9:01 pm

Typlo, when and what is that gift? Were all dying to know. At least, most of us.
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Post by Ape October 28th 2009, 9:23 pm

General Adams wrote:Typlo, when and what is that gift? Were all dying to know. At least, most of us.

The gift to all the forums have been gave to us all please read this thread
https://help.forumotion.com/updates-and-new-features-f1/forumotion-a-compensation-for-your-forums-t56573.htm
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Post by General Adams October 28th 2009, 9:46 pm

Oh.
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Post by Codyy October 28th 2009, 9:48 pm

typlo, can you give us an estimate of how much longer we will have to wait until you release these new features?
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Post by Ape October 28th 2009, 9:53 pm

cfs wrote:typlo, can you give us an estimate of how much longer we will have to wait until you release these new features?

MrMario wrote:
They are coming out really soon. There is some users that are testing them out and reporting to Typlo and forwarding to the tech team. Please wait they are worth the wait.

This post was made on the update thread on here please take note that im sure when the tests are over and working then the tech's will let us have them.

Im sure it will not be long now maybe this week or maybe next week if the tests go to plan. :wouhou:
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Post by Codyy October 28th 2009, 11:35 pm

yeaa but i was wondering if we could get like a number. maybe 1 week or 5 days.

thanks anywayss
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Post by Ape October 29th 2009, 1:03 am

cfs wrote:yeaa but i was wondering if we could get like a number. maybe 1 week or 5 days.

thanks anywayss

The only ones that can tell us that will be the tech guys and they Don't come on here so the only other one will be typlo but as the tests are going on with some of the sites members and staff by the looks of it we will not get no more info until the tests and run down has been made

Im sure it will be really soon as the staff here have said really soon

I just Hope the updates are as good as they say they are and No Silly little bugs To them that will take to long to fix i think i can Hold on Fro them to do all the tests to make sure it all working !00% before they set it loose on the main site.


~Ape~
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Post by Codyy October 29th 2009, 1:05 am

ok thank you very much Ape
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Post by MrMario October 29th 2009, 1:14 am

ape man wrote:
cfs wrote:yeaa but i was wondering if we could get like a number. maybe 1 week or 5 days.

thanks anywayss

The only ones that can tell us that will be the tech guys and they Don't come on here so the only other one will be typlo but as the tests are going on with some of the sites members and staff by the looks of it we will not get no more info until the tests and run down has been made

Im sure it will be really soon as the staff here have said really soon

I just Hope the updates are as good as they say they are and No Silly little bugs To them that will take to long to fix i think i can Hold on Fro them to do all the tests to make sure it all working !00% before they set it loose on the main site.


~Ape~

Jalokim, RoNo, Kirk, I, and Beno are reporting to Typlo to give him a list of bugs but so far these test are going good Very Happy , we haven't found anything that is a bucket full like the last update. :wouhou:
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Post by Ape October 29th 2009, 12:24 pm

MrMario wrote:

Jalokim, RoNo, Kirk, I, and Beno are reporting to Typlo to give him a list of bugs but so far these test are going good Very Happy , we haven't found anything that is a bucket full like the last update. :wouhou:
Thank you for letting us know that your doing the tests to make sure there going to work you guys rock :wouhou: Very good guitar
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