Moderator Rights Issues

Hey Guys,
I recently made a forum for my game series and book and I'm in need of assistance. My friend who is Co-Developer for the games and book asked to be a moderator. I said yes, obviously, as he should have been anyway. So I said this means you can ban users, delete threads, edit posts, delete posts, look at the IP Address of posters, etc. He said okay cool and went to test his new powers by trying to look at another member's IP.

• Problem 1
  He clicked the IP Button from someone's post and it simply loaded a page saying:
  Notification
  ---------------
  Not Allowed
  
  Or something along those lines. I've been through the admin panel and can't find any reason for it to do this.
  

• Problem 2
  My friend then goes "Well, IP isn't working. Can I try banning?" I replied with go ahead, try it on *member*, he won't mind because you can unban him right away. My friend sees no button to ban. I have set
  ACP -> General -> Forum -> Security -> Disallow moderators to ban members
  to yes and no, and both times nothing changed.
  

I hope I get some quick help with this!

Solution 1:
Users & groups>Special Rights
Users IP display :Moderators
Save.

Solution 2: ACP -> General -> Forum -> Security -> Disallow moderators to ban members

Make it No. Save
Then ask the moderator to ban a user.
To ban a user, just go into his profile.

Thanks for such a fast reply, but I've already done both those things. There must be something wrong with Forumotion's actual coding.

Do you have any other moderator on your forum?

I don't because the forum only has 5 members, but I'll set up a new account now and see where that goes.

EDIT:
This is going somewhere, as I can now see IPs. I still cannot ban though.

Sure, also if possible PM me the account details i can test it.

Details sent. I hope this can get fixed.

Which ID should be banned?

You may test banning on Daedrux.

I can see the IP's.


I want you to tell me
ACP -> General -> Forum -> Security -> Disallow moderators to ban members
Whatever the option chosen, reverse it & tell me when you are done by letting me know whether you chose yes or no.

Clug wrote:I don't because the forum only has 5 members, but I'll set up a new account now and see where that goes.

EDIT:
This is going somewhere, as I can now see IPs. I still cannot ban though.

Sanket wrote:

I can see the IP's.


I want you to tell me
ACP -> General -> Forum -> Security -> Disallow moderators to ban members
Whatever the option chosen, reverse it & tell me when you are done by letting me know whether you chose yes or no.

I know you can see IPs... I said that that was fixed. Still not working for Oscar I don't think.

I reversed it, it is now set to no.

There you go i banned him. Keep it set to Disallow moderators to ban members: NO.

I don't see any issues with any of the functions. You might need to tell your moderator how to ban & how to see the IP's.

I'm sorry for all that trouble. I am 100% sure it was broken, as he was sending me screenshots. I wonder what happened :\

Thanks for the help!

Nopes, you had setup the disallow moderators to ban members to Yes
Hence it was not letting him ban. I know that statement is confusing for most of the admins.

I understood perfectly, I just saw another thread with my problem and decided to give it a try. It still didn't work though.

Thanks Again
SOLVED