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Need help with extra storage space

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Post by creativequilling March 17th 2010, 8:39 am

Hello,
Last month I purchased an extra 500mb for my gallery. I had the choice of different amounts to add to the free 20mb that came with the forum. I didn't need this much so this month I just opted for an extra 50mb of space and will slowly build up if needed. I waited til this month had elapsed and put in extra 50mb however, I think I have been charged for 550mb. Can someone help me please I only want an extra 50mb not 550mb. This was not clear in the spend summary section. Is there somewhere I can read some more about it?
thanks
CC
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Post by Sanket March 18th 2010, 2:00 am

I think the option is there for credits to be spent.
50 MB : 50 Credits
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Post by creativequilling March 18th 2010, 9:41 am

Many thanks, In the first month I added 500mg as I didn't know how I would go with the 20mb usage. Now I let that month lapse and went to pay for the next month and only want 50mb but now it says that I have 550mb and charged me 553credits. I feel a bit duped and there is no one to contact except this forum to get it fixed. I have been right through the admin panel and there is nothing. Need help from forumotion credit dept but can't find how to contact anyone
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Post by Sanket March 18th 2010, 4:26 pm

Well, the best person to help you with this is Typlo. Pm him the details.
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Post by creativequilling March 18th 2010, 4:36 pm

Thanks very much, have emailed him now
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