Forgot Admin pass, can't retrieve it and need to shut my forum down for legal reasons

[christianpires]

Hi,

I need to shut my forum down for legal reasons, but have forgotten my Admin password and I can't retrieve it using the forum tool because I get the following message:

The security 'Disallow admin to send new password' is active in Admin Panel > General Admin > Security

I read I need to contact an Administrator through PM, but need to have at least 2 posts here to do that...

[christianpires]

Second post to be able to contact an Administrator...

[Base]

Hello christianpires,

What you've done is correct. You will need to send a PM to one of the staff members specified in this topic: https://help.forumotion.com/for-founders-who-lost-their-passwords-t42285.htm

You do need two posts to send a private message, but I wouldn't recommend double posting in order to do so.

Regards,

Base

[dhesu]

Hello christianpires,

What you've done is correct. You will need to send a PM to one of the staff members specified in this topic: https://help.forumotion.com/for-founders-who-lost-their-passwords-t42285.htm

You do need two posts to send a private message, but I wouldn't recommend double posting in order to do so.

Regards,

Base

before i post .. i want to forgive me if i do i mistake because i can't write english well, my country is indonesian
please could you help me please, i need to send private message for pm and i never i post something. i have same problem The security 'Disallow admin to send new password' is active in Admin Panel > General Admin > Security i am first registration and create forum , i am never post something my forum is HERE . i am very interesting to use forumotion, please help me to recovery my password

[Jophy]

Please view this topic about lost founder password,
https://help.forumotion.com/for-founders-who-lost-their-passwords-t42285.htm

Now since this problem is being handled via pm(mentioned by the author), I will lock this now.