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MrMario
moonbeam
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    Unable to create a forum

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    moonbeam
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    Completed Unable to create a forum

    Post by moonbeam October 13th 2011, 10:43 pm

    Hi. I'm brand new here, having just heard of you for the first time after visiting a friend's site. I would like to create my own board, but I can't even get the first step of choosing a skin accomplished. It doesn't matter which version I choose (phpBB3, etc), or which skin I try. When I say to either continue or create my forum with that skin, it just clocks.

    I have tried several times today and I'm still having problems, so it's more than an intermittent problem. My browser of choice is Firefox 7.0.1, but I also tried using I.E. 9. I had the same results either way.

    Thanks for your help. Very Happy



    Last edited by moonbeam on October 17th 2011, 2:40 pm; edited 2 times in total
    MrMario
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    Completed Re: Unable to create a forum

    Post by MrMario October 13th 2011, 11:10 pm

    Hello,

    Could you tell me what happens when you pick a new skin?
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    moonbeam
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    Completed Re: Unable to create a forum

    Post by moonbeam October 14th 2011, 12:09 am

    Essentially, nothing happens at all. Step 1, which is to choose a skin, fails, period. I choose a tab for version- say phpBB3 - and pick a skin, then click continue. It never moves past that. It doesn't matter what version I choose, or which skin. I can go to Hitskin page, pick any one, and say "use this skin on my forum", and it hangs.

    MrMario
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    Completed Re: Unable to create a forum

    Post by MrMario October 14th 2011, 4:09 am

    Not having a problem picking a theme. Please clear your cache.
    Hibbies_07
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    Completed Re: Unable to create a forum

    Post by Hibbies_07 October 14th 2011, 4:15 am

    MrMario wrote:Not having a problem picking a theme. Please clear your cache.
    Can you please answer my PM's i really need your help

    Sorry to go OT but I have a huge problem.
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    moonbeam
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    Completed Re: Unable to create a forum

    Post by moonbeam October 14th 2011, 4:58 am

    MrMario,

    I have spent so little time on this site that there should be no problems with cache or cookies. I have never before created a forum here either, so there's no existing information that would need to be overwritten. Nonetheless, I did as you said. No change in the situation.

    Since you said you are having no problem picking a theme, and you use Chrome (versus my Firefox), I tried Chrome, too. Still no luck.

    When you said you had no trouble picking a theme, did you do so as a brand new user, so to speak, or did you simply change your skin on an existing forum? The problem may not be with the skin portion. It may be a problem with trying to reach the form in step 2, instead.
    MrMario
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    Completed Re: Unable to create a forum

    Post by MrMario October 14th 2011, 5:43 am

    Yes I checked by creating a new site. Not sure what could cause this, but could you try using another network?
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    moonbeam
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    Completed Re: Unable to create a forum

    Post by moonbeam October 14th 2011, 3:21 pm

    I am off from work until Sunday, so the only other readily accessible network I have outside of home is Verizon Mobile. It worked there, so perhaps it's an issue with ZoneAlarm blocking. Not sure why it would, but at any rate, I won't have a chance to mess with it until several hours from now.

    Makes me curious though, why I can easily create accounts for established forums but trying to create my own is so troublesome. What's different between the forms/pages, other than the amount of information required? If need be, I CAN probably create it via my phone, but then what if I continue to have problems with the rest of it using my laptop? I don't want to have to do everything that way.

    Thanks for the assistance you've provided thus far.
    MrMario
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    Completed Re: Unable to create a forum

    Post by MrMario October 14th 2011, 6:00 pm

    Lets try by using another service and see if it works.
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    moonbeam
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    Completed Re: Unable to create a forum

    Post by moonbeam October 14th 2011, 6:45 pm

    By another service, do you mean another network ? I don't have a way to do that until I go back to work on Sunday, unless I go to Starbucks or something.

    If you mean another firewall besides Zone Alarm, that's not really an option. I could shut it down temporarily, and see if I can create it then, but I shouldn't have to fight so hard for something so simple. <sigh>
    MrMario
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    Completed Re: Unable to create a forum

    Post by MrMario October 14th 2011, 6:50 pm

    Yes another network. You can also try disabling your firewall for 10 minutes and then try. This is a very odd issue that doesn't have any other reports about not being able to create a forum.
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    moonbeam
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    Completed Re: Unable to create a forum

    Post by moonbeam October 14th 2011, 9:18 pm

    I already established several posts above that my Verizon mobile network DOES work.

    I disabled my firewall, and that did not help. Therefore, it seems I have two options.

    1. Create the board on my phone and hope the rest works correctly on my laptop.

    2. Forget the whole mess.

    Guess which one I'm leaning towards? I realize it's not your fault, but it's really ridiculous to have to go through so much work just to create a simple forum.

    musket
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    Completed Re: Unable to create a forum

    Post by musket October 14th 2011, 9:31 pm

    Have you your browser security settings set a @medium-high? (Internet Explorer) Smile

    Unable to create a forum Browse10
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    moonbeam
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    Completed Re: Unable to create a forum

    Post by moonbeam October 14th 2011, 9:57 pm

    Uh.. my profile plainly shows I use Firefox, not IE. So, no, I haven't. I've also already stated that I disabled my entire firewall and security stuff completely and it doesn't help.

    I don't know how much more clear I can be. I'm not a beginner- I work in an IT industry. I know the likely culprits and how to do basic troubleshooting. It's not working.

    I'm done with it. Thank you all for your time.


    musket
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    Completed Re: Unable to create a forum

    Post by musket October 14th 2011, 10:10 pm

    Are you using a proxy on firefox?
    Unable to create a forum Firefo10



    Last edited by musket on October 14th 2011, 10:17 pm; edited 1 time in total
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    moonbeam
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    Completed Re: Unable to create a forum

    Post by moonbeam October 14th 2011, 10:15 pm

    No. Why would I bother with a proxy? I've got nothing to hide. I'm not a troll.

    Seriously, just mark this solved. I'm not trying any more.
    musket
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    Completed Re: Unable to create a forum

    Post by musket October 14th 2011, 10:21 pm

    Sorry we couldn't help Smile
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    shadowz au
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    Completed Re: Unable to create a forum

    Post by shadowz au October 15th 2011, 4:00 am

    just pick a random skin first then later u can change it
    SLGray
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    Completed Re: Unable to create a forum

    Post by SLGray October 15th 2011, 4:14 am

    shadowz au wrote:just pick a random skin first then later u can change it

    Moonbeam said it does not matter which skin he picks.
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    Completed Re: Unable to create a forum

    Post by moonbeam October 16th 2011, 4:10 pm

    slg wrote:
    shadowz au wrote:just pick a random skin first then later u can change it

    Moonbeam said it does not matter which skin he picks.
    That is correct. I could not complete that step AT ALL on my home network. It works on my phone. It works at work (I just checked). But I simply cannot create a forum at home, on my home network.


    PS. moonbeam is a she, not a he. Cool


    Marking as complete, even though it isn't, really. There just isn't an "I give up" button. Smile