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Link in new member email notification says user doesn't exist!

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Link in new member email notification says user doesn't exist!

Post by Stringtheorist on September 21st 2012, 10:59 am

When I click on the link in my email notification of a new user signup it always takes me to a page that says the user doesn't exist. Yet I can always find all my users in the forum members list and the admin panel. Can anyone help me correct this notification problem?

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Re: Link in new member email notification says user doesn't exist!

Post by Sanket on September 21st 2012, 7:40 pm

What exactly is the url that you get? Is it for activation or what?

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Re: Link in new member email notification says user doesn't exist!

Post by Stringtheorist on September 21st 2012, 7:41 pm


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Re: Link in new member email notification says user doesn't exist!

Post by Sanket on September 21st 2012, 8:06 pm

Is the user activation set to admin or user activates himself?

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Re: Link in new member email notification says user doesn't exist!

Post by Stringtheorist on September 21st 2012, 8:12 pm

@Sanket wrote:Is the user activation set to admin or user activates himself?
User activates himself.

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Re: Link in new member email notification says user doesn't exist!

Post by Sanket on September 21st 2012, 8:14 pm

Okay, so is it causing any problem?

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Re: Link in new member email notification says user doesn't exist!

Post by Stringtheorist on September 21st 2012, 8:19 pm

@Sanket wrote:Okay, so is it causing any problem?
If the notification system is sending me a link to a new user profile I expect to be able to see it when I follow the link.

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Re: Link in new member email notification says user doesn't exist!

Post by Sanket on September 21st 2012, 8:20 pm

Are you logged in on the forum when you click on that link?

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Re: Link in new member email notification says user doesn't exist!

Post by Stringtheorist on September 21st 2012, 8:23 pm

@Sanket wrote:Are you logged in on the forum when you click on that link?
I'm not sure but I assume so.

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Re: Link in new member email notification says user doesn't exist!

Post by Sanket on September 21st 2012, 8:27 pm

Keep yourself logged in & then check by clicking the link in the email.

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Re: Link in new member email notification says user doesn't exist!

Post by Stringtheorist on September 21st 2012, 8:32 pm

OK, I did this and I still get the error message.

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Re: Link in new member email notification says user doesn't exist!

Post by Sanket on September 21st 2012, 8:38 pm

I have forwarded the problem to Leeloo.

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Re: Link in new member email notification says user doesn't exist!

Post by Stringtheorist on September 21st 2012, 8:43 pm

Thanks.

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Re: Link in new member email notification says user doesn't exist!

Post by Leviosa on September 24th 2012, 10:55 am

Hello,

The link doesn't work when the user is activated.
So, if the user activate himself his account before you click on the link, you can't be redirected to his profile.

Smile


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Re: Link in new member email notification says user doesn't exist!

Post by Stringtheorist on September 24th 2012, 10:57 am

OK, so if I make it Admin activated, this shouldn't happen?


Last edited by Stringtheorist on September 24th 2012, 11:21 am; edited 1 time in total

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Re: Link in new member email notification says user doesn't exist!

Post by Leviosa on September 24th 2012, 11:08 am

Exactly Smile

But if you do this, the users won't be able to activate their account themselves anymore.


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Re: Link in new member email notification says user doesn't exist!

Post by Rii SouL on September 25th 2012, 11:13 pm

Hello Hello

I have a similar problem, but I have it as admin activation.

This is what I get when I click on link to activate a new member registration:
https://i38.servimg.com/u/f38/17/78/08/77/msg_fr10.png

But I got to my members list and this is what I see:
https://i38.servimg.com/u/f38/17/78/08/77/msg_fr10.jpg

I don't understand what I am doing wrong, I was able to activate the other Admin for my forum with no problem.

I've checked my settings but I have everything the same, could anyone help with this issue please? Sad

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Re: Link in new member email notification says user doesn't exist!

Post by Sanket on September 27th 2012, 6:38 am

Rii Soul, maybe the other admin activated that user even before you did.

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Re: Link in new member email notification says user doesn't exist!

Post by Rii SouL on September 27th 2012, 8:00 am

@Sanket wrote:Rii Soul, maybe the other admin activated that user even before you did.

Could be, I haven't been able to speak to him yet so not sure.

Thank you for your time Smile
Rii

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