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I need an administrators help please forumotion sent me a delete forum message

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Solved I need an administrators help please forumotion sent me a delete forum message

Post by soonermark890 on October 28th 2012, 12:43 am

Our forum received this message. Its the first time we have received anything like it before. Could you help me understand what I need to change please. Thanks in advance for your help.

Dear "theboxingpalace.forumotion.com" forum administrator(s), it appears that your forum doesn't respect our Terms of service. Our service is free, so we are urged to only display legal content on the forums.

You have have until the 01-11-2012 to be in conformity. After this delay, we will have to delete your forum if it still isn't in conformity.


Last edited by soonermark890 on October 28th 2012, 1:11 am; edited 2 times in total

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Solved Re: I need an administrators help please forumotion sent me a delete forum message

Post by Sir Chivas™ on October 28th 2012, 12:48 am

Hi,

Read this tutorial: http://help.forumotion.com/t60088-i-ve-received-a-message-from-forumotion-is-it-true

To conclude that tutorial, you'll have to look through your forum to see if there is anything break the Terms of Services. You can read the term of services here: http://www.forumotion.com/en/create-forum/terms-of-service.htm



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- Please provide your forum URL at all times.
- When the issue is solved, please mark it as solved.



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Solved Re: I need an administrators help please forumotion sent me a delete forum message

Post by soonermark890 on October 28th 2012, 12:52 am

So how do we know when we have met the criteria? Will someone send us a message. Also does this mean someone reported us or what?

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Solved Re: I need an administrators help please forumotion sent me a delete forum message

Post by iyaaz on October 28th 2012, 12:55 am

just delete copyrights and brands from your posted message and Member's Smile

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Solved Re: I need an administrators help please forumotion sent me a delete forum message

Post by Sir Chivas™ on October 28th 2012, 12:59 am

No you may have posted something illegal in the forum, that isn't allowed. Can be the following: Pornography, illegal downloading, and hacking.



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- When the issue is solved, please mark it as solved.



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Solved Re: I need an administrators help please forumotion sent me a delete forum message

Post by soonermark890 on October 28th 2012, 1:02 am

They had a hot girls thread up but it was deleted when I went to look at it to see if that was it. So man I really dont know. I have 2 admins going through our site right now and I have already gone through it.

So is there any way someone could help me out and check it out and tell me what to get rid of?

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Solved Re: I need an administrators help please forumotion sent me a delete forum message

Post by soonermark890 on October 28th 2012, 1:04 am

Rideem is there no records of complaints that could help me out what to look for. There are a ton of threads to look through. It would take a month to go through them all.

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Solved Re: I need an administrators help please forumotion sent me a delete forum message

Post by Sir Chivas™ on October 28th 2012, 1:04 am

Rideem3 wrote:Just remove all of the content that breaks the terms of service, and if you did, then your forum won't be deleted.

Exactly, what just Rideem3 said. Once it hits the day, they told you (01-11-2012) and they don't find anything that breaks the terms of services, then they won't delete you forum. Can you please provide your forum link?

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Solved Re: I need an administrators help please forumotion sent me a delete forum message

Post by soonermark890 on October 28th 2012, 1:07 am


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Solved Re: I need an administrators help please forumotion sent me a delete forum message

Post by soonermark890 on October 28th 2012, 2:22 am

Rideem3 wrote:
@soonermark890 wrote:They had a hot girls thread up but it was deleted when I went to look at it to see if that was it. So man I really dont know. I have 2 admins going through our site right now and I have already gone through it.

So is there any way someone could help me out and check it out and tell me what to get rid of?

@soonermark890 wrote:Rideem is there no records of complaints that could help me out what to look for. There are a ton of threads to look through. It would take a month to go through them all.

Please don't double/triple post. Your post need to be separated by 24 hours before bumping, replying or adding more information. Please use the edit button instead!

What content was recently added as soon as you got this message?
Im not sure. There was hardly any activity over the last couple of days. I really dont know what was the issue. Does forumotion not let Admins of forums know what the issue is? How are we to know what to fix if they dont tell us?

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Solved Re: I need an administrators help please forumotion sent me a delete forum message

Post by soonermark890 on October 28th 2012, 2:28 am

Rideem3 wrote:No. You're responsible for reading the terms of service upon creation. Just like signing a contract. You can't sign it and not read it, because you could've just signed a contract that could have caused you to go bankrupt. Wink
I mean I understand that but if they find the issue and had enough time to send a message saying they would delete the forum why not mention what the problem is. Does it not seem like it would make things easier on the forum's Administrator.

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Solved Re: I need an administrators help please forumotion sent me a delete forum message

Post by soonermark890 on October 28th 2012, 2:55 am

Quick question could Youtube videos be a violation?

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Solved Re: I need an administrators help please forumotion sent me a delete forum message

Post by UBeeg9cats on October 28th 2012, 3:22 am

Are avatars/signature pictures screened by forumotion? Also, who is this darkgoku user? I see him on this forum and he just joined our forum today.

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Solved Re: I need an administrators help please forumotion sent me a delete forum message

Post by UBeeg9cats on October 28th 2012, 6:03 am

Rideem3 wrote:
Please don't double/triple post. Your post need to be separated by 24 hours before bumping, replying or adding more information. Please use the edit button instead!
If the embed code was on youtube, then no, that can't be it.

The reason why they don't delete the forum on the spot is out of gratuity. Their allowing you to fulfill your administration responsibilities to find the problem.

Just read the Terms of Service, then delete whatever content that breaks it.

I apologize for the multiple posts but this issue is a time-sensitive issue. We appreciate the opportunity to rectify the situation but it is very frustrating to receive a message out of the blue about a violation following no recent activity on our board. It at least makes me feel like we have to read through every post, check every avatar, and accuse every user. It's like my favorite error message of "object reference not set to an instance of an object." I feel like it would be mutually beneficial to alert admins of the instances of the violations vs just saying a violation exists. I'm sorry if this sounds like an attack because I'm sure this is a policy set by someone else but I felt like I needed to voice the frustration.

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Solved Re: I need an administrators help please forumotion sent me a delete forum message

Post by darkgoku on October 28th 2012, 6:18 am

U will not be notified if its fixed u will know when ur forum is deleted

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Solved Re: I need an administrators help please forumotion sent me a delete forum message

Post by Jophy on October 28th 2012, 6:20 am

The EDIT button can be used, the reason why this isn't allowed is because there are also others that might get annoyed that they're topics are going down, the support forum is as hectic as you can see that we need to provide others support too.

Now that your question was already answered, do you have anymore questions? Smile

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Solved Re: I need an administrators help please forumotion sent me a delete forum message

Post by soonermark890 on October 28th 2012, 6:35 am

@Jophy wrote:The EDIT button can be used, the reason why this isn't allowed is because there are also others that might get annoyed that they're topics are going down, the support forum is as hectic as you can see that we need to provide others support too.

Now that your question was already answered, do you have anymore questions? Smile
So we will never know if our forum is in compliance until they delete it?

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Solved Re: I need an administrators help please forumotion sent me a delete forum message

Post by Jophy on October 28th 2012, 6:40 am

No sorry, you will need to find for the content/criteria you violated, you have been warned about this even before you made your forum, that is when you have agreed with when you decided to create it(the TOS).

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Solved Re: I need an administrators help please forumotion sent me a delete forum message

Post by soonermark890 on October 28th 2012, 6:43 am

@Jophy wrote:No sorry, you will need to find for the content/criteria you violated, you have been warned about this even before you made your forum, that is when you have agreed with when you decided to create it(the TOS).
Do you not think that this is frustrating? I mean we are having to go through every thread and post in the forum to find a violation that forumotion says we have but wont tell us what it is. LOL Wouldnt it be easier for them to tell us what we violated? Then we could fix it fast instead of us having to beg for help on this forum?

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Solved Re: I need an administrators help please forumotion sent me a delete forum message

Post by Jophy on October 28th 2012, 6:51 am

Well this is not our fault and that is your responsibility, you should have had your forum moderated a lot by your staff members and have them know of what is not allowed and which violates the TOS.

And our pro administrator is handling a lot of support requests too so we can't just drag her to get here and look into your forum as that would also be hectic.

And also, it's the litigation team of Forumotion that gives this warning to you and not any of our administrators here and we don't have any communication ongoing with them.

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Solved Re: I need an administrators help please forumotion sent me a delete forum message

Post by UBeeg9cats on October 28th 2012, 5:35 pm

@Jophy wrote:Well this is not our fault and that is your responsibility, you should have had your forum moderated a lot by your staff members and have them know of what is not allowed and which violates the TOS.

And our pro administrator is handling a lot of support requests too so we can't just drag her to get here and look into your forum as that would also be hectic.

And also, it's the litigation team of Forumotion that gives this warning to you and not any of our administrators here and we don't have any communication ongoing with them.

We have had it moderated but it is a low traffic forum among friends for fun. I wouldn't classify anyone as "staff". If it was a recent violation it probably would be easier to rectify but that does not appear to be the case. I hope it does not appear we are attacking you specifically because I know others usually make the decisions. We are all rather busy with our own jobs so I believe this will probably be our last week here. I've enjoyed it but am frustrated with this possible ending.

Thank you for your time.

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Solved Re: I need an administrators help please forumotion sent me a delete forum message

Post by The Lone Ranger on October 28th 2012, 5:41 pm

What a ridiculous state of affairs! Forumotion Litigation should be informing that forum of which terms were violated, and by which post, as they very obviously have seen it or the warning would not have been sent! Is there a way for Ubeeg9Cats to contact "litigation", to discover which post violated the TOS?

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Solved Re: I need an administrators help please forumotion sent me a delete forum message

Post by soonermark890 on October 28th 2012, 10:20 pm

mermaid wrote:What a ridiculous state of affairs! Forumotion Litigation should be informing that forum of which terms were violated, and by which post, as they very obviously have seen it or the warning would not have been sent! Is there a way for Ubeeg9Cats to contact "litigation", to discover which post violated the TOS?
EXACTLY. I dont understand why we can not get any help with this problem. This forum is over 2 years old and we haven't had any problems until now.

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Solved Re: I need an administrators help please forumotion sent me a delete forum message

Post by Sir Chivas™ on October 28th 2012, 10:27 pm

If you can provide me an account that has access to view all of your forums, then I'll be more glad to help you. Wink



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Solved Re: I need an administrators help please forumotion sent me a delete forum message

Post by soonermark890 on October 28th 2012, 10:54 pm

Sir Chivas™ wrote:If you can provide me an account that has access to view all of your forums, then I'll be more glad to help you. Wink
Our regular members can view everything.

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Solved Re: I need an administrators help please forumotion sent me a delete forum message

Post by Sir Chivas™ on October 29th 2012, 12:13 am

Then, can you please provide me an account?

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Solved Re: I need an administrators help please forumotion sent me a delete forum message

Post by soonermark890 on October 29th 2012, 12:17 am

Sir Chivas™ wrote:Then, can you please provide me an account?
sure. username:heretohelp Password:thankyou

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Solved Re: I need an administrators help please forumotion sent me a delete forum message

Post by Sir Chivas™ on October 29th 2012, 12:25 am

Alright, I'll be looking throughout the forum this following hours. Wink



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Solved Re: I need an administrators help please forumotion sent me a delete forum message

Post by soonermark890 on October 29th 2012, 12:29 am

Sir Chivas™ wrote:Alright, I'll be looking throughout the forum this following hours. Wink
Thank you very much

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Solved Re: I need an administrators help please forumotion sent me a delete forum message

Post by Leviosa on October 29th 2012, 2:19 pm

Hello,

We received an official complaint about a topic in your forum with nude (or almost) womens pictures.

Online Guardian sent you a warning and the topic has been removed.

Please check your forum to see if there's no other thread that contain this type of content or any other kind of illegal content.

At the end of the countdown, your forum will be checked again.

Thanks !


No help without your forum url
No support via private message



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