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I can no longer make a forumotion site and dont know why

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In progress I can no longer make a forumotion site and dont know why

Post by Psychogamer07 on September 14th 2015, 8:31 am

I need some help im trying to create a forumotion site for something and its not letting me and I make new Emails and it says this email is already belongs to an existing account and I have tried on Opera, Chrome and Internet explorer and it still doesn't work.

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In progress Re: I can no longer make a forumotion site and dont know why

Post by Leviosa on September 14th 2015, 10:16 am

Hello

Could you please send me via private message the email you're using for creating a new forum? The email is maybe listed on our anti-spam tool.

Thanks in advance

Regards
Buttercup


No help without your forum url
No support via private message



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In progress Re: I can no longer make a forumotion site and dont know why

Post by t800 on September 21st 2015, 1:30 pm

When I try to create the forum with a brand new email address, it says "Sorry, it looks like xxxx@hotmail.com belongs to an existing account."

This is strange because the email is new and the forum name is new.
Now I hv used the account name and email to create an account here to report the error.

Hope you can help soon and I cannot send PM here.

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In progress Re: I can no longer make a forumotion site and dont know why

Post by APE on September 21st 2015, 3:00 pm

send your Email address you want to use to @Buttercup by pm she will run your account info in our tools and see what this is not letting you make a forum of your own.

having used your Email address for making an account here on this support forum will not be a problem for us.

With out sending this data to buttercup there will be nothing else we can do.




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In progress Re: I can no longer make a forumotion site and dont know why

Post by t800 on September 22nd 2015, 1:12 am

Thank you. I managed to send a PM to buttercup. Hope to hear from her soon. Smile

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In progress Re: I can no longer make a forumotion site and dont know why

Post by brandon_g on September 22nd 2015, 1:27 am

@t800 wrote:Thank you. I managed to send a PM to buttercup. Hope to hear from her soon. Smile


She will be back in the office tommorow morning, then she should hopefully have an answer for you Very Happy.

-Brandon

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In progress Re: I can no longer make a forumotion site and dont know why

Post by Leviosa on September 22nd 2015, 12:14 pm

Hello

Message received Smile


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No support via private message



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