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Mobile version not loading full page, help!

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Solved Mobile version not loading full page, help!

Post by knotsolas on January 5th 2016, 10:14 pm

On both my mobile device and the other admin's mobile device--

We scroll down on the current page of conversation and the text wall gets completely cut off after a certain post. You can't zoom out and its the same on both mobile version and classic version.


Last edited by knotsolas on January 6th 2016, 3:27 am; edited 1 time in total

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Solved Re: Mobile version not loading full page, help!

Post by APE on January 5th 2016, 11:33 pm

Please can you give a link to your forum and the post you have the problem on so we can run some tests.

and if you can take a screen shot from your mobile that will help us more too.




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Solved Re: Mobile version not loading full page, help!

Post by knotsolas on January 6th 2016, 1:58 am

heres the forum
krpforum.userboard.net/

heres the page that was messing up
krpforum.userboard.net/t2p210-danyssa-x-solas

The last visible post is the 10th down and starts with (Magic)


Ill ost the screen shot soon

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Solved Re: Mobile version not loading full page, help!

Post by APE on January 6th 2016, 2:47 am

Ok i have looked at your forum and used my mobile and Ipad and see no problem
here is a screen shot of that thread from page 1 to 16 and no problem found ..

My guess is that the member may need to clear the browser data and or update there browser

Screen shots:





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Solved Re: Mobile version not loading full page, help!

Post by knotsolas on January 6th 2016, 3:17 am

I'll try those things first, before I do anything else. What mobile browser you using

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Solved Re: Mobile version not loading full page, help!

Post by knotsolas on January 6th 2016, 3:27 am

The other admins says its working now, she cleared internet "Junk" as she put it.

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Solved Re: Mobile version not loading full page, help!

Post by APE on January 8th 2016, 1:39 am

most of the time when a browser gets lots of cookies and fills up the data can slow things down and stop pages loading right and if you have lots of pages it keeps a file on each page so now and then it will be tomuch for your browser more on mobile systems as they do not have a lot of memory.

I'm glad that your problem is now fixed

Have a great day

APE
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