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Domain renewal problem

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In progress Domain renewal problem

Post by wunan_lionheart on January 21st 2016, 4:36 pm

Hi, I am founder of the forum.
i forgot to renew my domain that already expired on September 25th 2015.

when i use domain name check out, it mention "The domain name wiratunggallegacy.com is already taken."
what should I do.

domain name www.wiratunggallegacy.com.
Current forum address is : http://wiratunggal.variousboard.com.


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In progress Re: Domain renewal problem

Post by APE on January 21st 2016, 4:51 pm

Hello,

We are sorry you are facing this problem.
Yes the name has been taking by some one else for some other site.

I am sorry but you will no longer get the right to buy that Domain again unless the other buyer forgets to buy it again then it will come back on sale next year my advice is to buy a new domain and set your site to redirect to that new Domain. there is nothing else we can do.

NOTE: if you by a domain by us you will get Warning in your ACP 1 month before it runs out so you have time to buy it again.

If you buy the Domain from someone else you do not get that warning as it's not our system.

My Advice is to make all domain names by us in your ACP and keep an Eye on it.

as for your problem there is nothing else we can do

SORRT Sad

APe





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In progress Re: Domain renewal problem

Post by Leviosa on January 21st 2016, 5:27 pm

Hello

In reality, you're lucky because your domain name is still registered on our service. By consequence, you just have to buy 1600 credits and then, we'll manually link your forum to the domain name.

But next time, pay attention to the renewal deadline.

I am waiting for your reply

Regards
Buttercup


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In progress Re: Domain renewal problem

Post by wunan_lionheart on January 22nd 2016, 5:22 pm

Buttercup wrote:Hello

In reality, you're lucky because your domain name is still registered on our service. By consequence, you just have to buy 1600 credits and then, we'll manually link your forum to the domain name.

But next time, pay attention to the renewal deadline.

I am waiting for your reply

Regards
Buttercup

Thanks Buttercup, really appreciate it
For now I can't do anything because already 12.18 am in here.
So I will buy the credit tomorrow because i had card issue :-(

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In progress Re: Domain renewal problem

Post by Leviosa on January 25th 2016, 9:14 am

Hello

No problem. Just let me know when you've bought your credits Smile

Regards
Buttercup


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