Inability to access the Admin panel

For some reason, I am now unable to access the Admin panel.
This also applies to the member I have appointed moderator status.

We have both followed the instructions to the letter, to no avail.

Could someone please assist us? Thanks

Hello Fancyfeathers,

Have you got any HTML or personal coding on your forums? If so, that could be messing up your forums. Also, moderators can't access the Administration Panel, only administrators can. You can try fixing HTML errors at the Utilities system.

If that doesn't help, try entering the address of the Administration Panel which is http://yourforumsaddress/admin/index.forum?

Regards,

Base

Base wrote:Hello Fancyfeathers,

* Have you got any HTML or personal coding on your forums?
If so, that could be messing up your forums.

** You can try fixing HTML errors at the Utilities system.

If that doesn't help, try entering the address of the Administration Panel which is
*** http://yourforumsaddress/admin/index.forum?

Regards,

Base

I appreciate the speedy reply.

* Nothing except what comes with the site.

** When I follow the instructions in the Utilities area I get this message:
The login and the password you specified are wrong.

*** When I click on that link, it comes up as an error.

can we please hav a screenshot of the bottom of your forum, where the link to the admin panel would be please?


Have you tried refreshing, clearing your catch...ect. yet?

Put your forums URL/admin

darren1 wrote:
* can we please hav a screenshot of the bottom of your forum, where the link to the admin panel would be please?


** Have you tried refreshing, clearing your catch...ect. yet?

* Here's the link to the only page I've been able to create:
http://pij-n-angels.forumotion.net/

** Yes.

Fancyfeathers wrote:

darren1 wrote:
* can we please hav a screenshot of the bottom of your forum, where the link to the admin panel would be please?


** Have you tried refreshing, clearing your catch...ect. yet?

* Here's the link to the only page I've been able to create:
http://pij-n-angels.forumotion.net/

** Yes.

Can we please have a screenshot of your forum, when ur loged in as the Administrator, please?

As guests cannot see the admin panel link

darren1 wrote:
Can we please have a screenshot of your forum, when ur loged in as the Administrator, please?

As guests cannot see the admin panel link

I belive that's my problem, I can't log in as the administrator.

I'm unable to go any further than what I've posted.

When I registered, I had a bit of a problem getting to the admin panel, but finally succeeded. Once I logged out, I was no longer able to log in as the administrator.

I did try my URL/admin and the same page appeares.

considering you cannot log in,
Go to the Utilities and login from there.

That should work for you.

darren1 wrote:considering you cannot log in,
Go to the Utilities and login from there.

That should work for you.

I already tried that.

This is from one of my previous posts:
** When I follow the instructions in the Utilities area I get this message:
The login and the password you specified are wrong.

Okay, have you installed any widget after which you were unable to access your admin panel?
If you did, try removing that widget & see what happens.

Fancyfeathers wrote:

darren1 wrote:considering you cannot log in,
Go to the Utilities and login from there.

That should work for you.

I already tried that.

This is from one of my previous posts:
** When I follow the instructions in the Utilities area I get this message:
The login and the password you specified are wrong.

I just had to make sure.

As sanket said, if u hav inserted any new widgets about the time this had happened, attempt to remove them.

Go to This Thread to learn how to get ur password recovered to the utilities


UPDATE EDIT: Sanket, code master, this is ur corner now

Sanket wrote:Okay, have you installed any widget after which you were unable to access your admin panel?
If you did, try removing that widget & see what happens.

I recently registered on Sunday. Other than to create a portal page the one time I had access to the admin panel, I don't recall installed anything. I was spending most of my time trying to find my way around.
I didn't even get a chance to set up the portal page.

I logged out to take a break & when I went to log back in the site would not acknowledge my username or password. I have not been able to access anything since.

darren1 wrote:
As sanket said, if u hav inserted any new widgets about the time this had happened, attempt to remove them.

Go to This Thread to learn how to get ur password recovered to the utilities

I'll give that a go.

http://pij-n-angels.forumotion.net/admin

Have you tried opening this, as was suggested by Mr Mario & Base.

Sanket wrote:http://pij-n-angels.forumotion.net/admin

Have you tried opening this, as was suggested by Mr Mario & Base.

Yes.
I mentioned doing that a few posts back.

This is the message I got:
You have specified an incorrect or inactive username, or an invalid password

Fancyfeathers wrote:

Sanket wrote:http://pij-n-angels.forumotion.net/admin

Have you tried opening this, as was suggested by Mr Mario & Base.

Yes.
I mentioned doing that a few posts back.

This is the message I got:
You have specified an incorrect or inactive username, or an invalid password

Just thought of something.

Have you attempted to get a new password via the "I forgot my password" tool to your admin account yet?
thats on the assumption that you have not disabled that option.

darren1 wrote:
Just thought of something.

* Have you attempted to get a new password via the "I forgot my password" tool to your admin account yet?

** thats on the assumption that you have not disabled that option.

* You had suggested this earlier, which I believe is what I'm going to have to do.
Go to This Thread to learn how to get ur password recovered to the utilities

** I don't believe I disabled anything. If I did, it wasn't intentionally.
I'll request a new password & see how that goes.

I really appreciate all the assistance I've been given.

Fancyfeathers wrote:

darren1 wrote:
Just thought of something.

* Have you attempted to get a new password via the "I forgot my password" tool to your admin account yet?

** thats on the assumption that you have not disabled that option.

* You had suggested this earlier, which I believe is what I'm going to have to do.
Go to This Thread to learn how to get ur password recovered to the utilities

** I don't believe I disabled anything. If I did, it wasn't intentionally.
I'll request a new password & see how that goes.

I really appreciate all the assistance I've been given.

That suggestion is thinking that on the login page on your forum, not the utilities

I want to 'Thank' all who helped with my access issue.
I requested a new password and that seems to have done the trick.

for now.