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Post by 4thGearPinned March 15th 2009, 12:23 am

Hi

I get emails to tell me when a new member has joined which is great,

The email says "A new member, called "Chaz", has joined 4thGearPinned. You can view his or her profile using the following link"

but when i click on the link i get

"Sorry, but this user does not exist."

Please help
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Post by Karenn March 15th 2009, 12:35 am

yeah this usually happens with me aswell.

You have to go to Administration Panel => User and Groups => Inactive user.
Then activate them
If you haven't activated them, they aren't an account:)
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Post by 4thGearPinned March 15th 2009, 12:40 am

Hi wow what a speedy reply,

i have done what you said but when i go into user and groups , users no one is listed.

i actually went round my friend house and watched him sign up to my forum so i know he does.

any advice please to get this working
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Post by Darren1 March 15th 2009, 12:52 am

So, has your friend signed up to your forum?
And he's NOT appearing in the 'inactive users' list, correct?

Go to 'search users' and see if he is there
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Post by 4thGearPinned March 15th 2009, 12:54 am

Yeah he is listed along with myself.
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Post by Darren1 March 15th 2009, 1:01 am

Go into his account, and go to the bottom of the page, and see if his account is ACTIVE or not.

If he is active, then he can sign into your forum Wink

Also, check out

Admin panel >> Users & Groups(Tab) >> User options > User Activation > chose what one you want to use.


I hope iv helped out,
Darren.
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Post by 4thGearPinned March 15th 2009, 1:10 am

I have checked all the options you have listed, His account is Active.

looked on the activation it says " new accounts activation " and Automatic Activation is highlighted.

Sorry for being a pain, but cant understand why he doesn't appear in inactive users new users column
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Post by 4thGearPinned March 15th 2009, 1:14 am

i dont know if it would help but do you think you should have a go at signing up into my forum and see if it works, totally understand if you dont want to.
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Post by Darren1 March 15th 2009, 1:19 am

ok, so ill explain some thing's.

in the admin panel, under 'inactive users' that is the manual way to activate a user.

When you have "Automatic Activation" a new user does not go through that part of the admin panel, he is automatically activated.

When a user is there in the 'inactive users' list it means that he/she has
A) Not activated their account via the link provided in the email (Under user activation)
OR
B) Requires Administrator activation (Under admin activation)

When a user is not there in the 'inactive users' list, it means the account is active, and they can log into the forum and make posts, PM's ect.

Has this helped?
Do you need it further clarified?

If you would like a quick run though of the Administration Panel, you could check out my Run through of the admin panel (Tutorial)

Also, you could check out the Frequestly asked questions & answers list for additional information.


I hope this has helped,
Darren.

Edit: were not allowed to double post Wink

Edit 2:
I understand why you said why you said on your second post, however I believe we can explain things here, I hope Confused
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Post by 4thGearPinned March 15th 2009, 1:24 am

Thanks Darren

That is a lot clearer now fully understand, the only problem i have is the one i first listed , when i receive an email telling me i have a new member to my forum it says

"A new member, called "Chaz", has joined 4thGearPinned. You can view his or her profile using the following link"

but when i click on the link i get

"Sorry, but this user does not exist."


but i know he does as i watched him sign up earlier tonight to my forum.

please help
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Post by Darren1 March 15th 2009, 1:39 am

Yes, that......

That is a mystery in its self. I do get it on occasion's myself.

There is, no explanation to that, within my grasp of knowledge.
Sorry.
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Post by 4thGearPinned March 15th 2009, 1:45 am

i guess i'll have to wait untill another user signs up to the forum to see if i get the same message. will let you know.

thank you very much for taking time out to answer my questions.

before i created my forum i watched many to see how they all worked and layout, one of the forums i was most impressed with had a list of catergorys like most forums do but say for instance had a catergory about motocross it said in brackets motocross ( 7 viewing) is there an option i can turn on for this to happen, would be nice to know how many people are actually viewing each catergory.

Thanks

Gav
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Post by Rok March 15th 2009, 1:53 am

You'll probally have to change versions for that. I don't think that's on ForuMotion thought, so I'm not sure.
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Post by Darren1 March 15th 2009, 1:58 am

hmm....let me check out my test forum Wink

ok, what I think you mean, you can do by:

Admin panel >> Display (Tab) >> Structures & hierarchy >> scroll down to hierarchy > Change "Display view online information box on index :" to "Always"


Its a pleasure helping out mate, and its nothing really Smile
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Post by 4thGearPinned March 15th 2009, 2:07 am

where will this display users online , will it be next to the category.
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Post by Darren1 March 15th 2009, 2:27 am

No, it will be displayed in the forum.

See my screenshot Wink

New Member Notification Help210
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Post by 4thGearPinned March 15th 2009, 2:31 am

Thanks Darren

I will check it out tomorrow, you have been a big help, really appreciate your time,

Sounds Daft but i cant wait till my forum kicks off, got high hopes for it.

Gav.
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Post by Darren1 March 15th 2009, 2:39 am

Its nothing mate, its a true please to help you out.
Time is only time, unless its put to good use, and that's something you have helped me do Smile

Draft?

Only The Best things come out of drafts, trust me Wink
(I'm running a 800+ forum from a draft)

Its been a pleasure to help out.



Darren ~ Non-staff helper ~ Have a great day
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