(ONLY TOPIC)"Paying for credit problem" Problem not solved!

First topic message reminder :

i just bought 3000 credits i haven't still got them on my forum yet,

I have just bought credits to remove the advertising from my forum and they are not showing up either.

Seems there might be a problem, my PayPal account has been debited.

I will check back in 72 hours.

I am also waiting for a reply with the same problem

I'm also having credits issues!

I'm glad I'm not alone, I want to take those damn ads off my site...lol

You have my money, please can I have my credits, or at least a reply telling me when I will get them?

Thank you

I purchased more credits on March 23/2009...but they are not showing as of yet..how long does it take to show???


Tetratec

It can take up to 42 hours to receive credits, also this topic is in the wrong section.

you might want to check out this thread...

https://help.forumotion.com/other-problems-f46/paying-for-credit-problem-problem-not-solved-t39594.htm

please refer to this thread...


https://help.forumotion.com/other-problems-f46/paying-for-credit-problem-problem-not-solved-t39594.htm

I think this new update is running into bugs, I purchased 1500 credits but not 1 entered my account. Please check out this thread....

https://help.forumotion.com/other-problems-f46/paying-for-credit-problem-problem-not-solved-t39594.htm

no luck here either and I bought 1500 credits. Time to start addressing the issue FM, I don't like paying for products I don't receive.

https://help.forumotion.com/other-problems-f46/paying-for-credit-problem-problem-not-solved-t39594.htm

I'm having the same problem, Luckily I have no ads (YET) but I want to edit my Forum
So i bought the 500 credits, Also do we have to Message TYPLO EVERY TIME we buy credits, thats VERY painful and a long wait.

Faithful you will get your credits in due time. Typlo will return tomorrow and I have made a post in the staff room for this attention.

MrMario wrote:Faithful you will get your credits in due time. Typlo will return tomorrow and I have made a post in the staff room for this attention.

Thanks mario, I hope you can understand why we are concerned....

I have Merge all the topics that are asking the same question.

be patient guys.

we're on the same boat here. i bought 2000credits for my second forum and NO CREDITS yet. When I bought the same amount of credits for my First forum - It went smoothly. So I thought it would be the same the second time around... BUT I'M WRONG. then again PATIENCE is the KEY.

Typlo is not going anywhere. so relax guys.

Hey guys and gals,
I just bought credits for my forum, www.therlsh.net. I accidently bought them twice because I thought I made a mistake the first time. Anyway, the transactions were processed through my pay pal account but they are not showing on the forum. It has been 72 hours I believe. Please help.

It's obvious that something is bugged, I just wish FM would make an official announcement regarding the issue instead of just taking our money and telling us to sit on our hands.

zetaman_pdx have you PM Typlo?

No I have not... Is Typlo their member name?

Typlo is the Admin here. He normally deals with credit issues.

Efren wrote: then again PATIENCE is the KEY.

Typlo is not going anywhere. so relax guys.

You talk about "PATIENCE" like it was free, guess what bud, in this case it's not. I work hard for every dime I have and when I pay for something I expect to receive it. I know there is nothing suspicious going on as I have already bought credits but I don't need someone coming on here telling the people to "relax" after they did not get their credits that were paid for as well as given no explanation on what the problem is or when we can expect to see our credits...

Although I do like FM, the costumer service needs to be improved greatly, just do a quick search on google and you will see I'm not alone. Remember it's on our hard work , you guys get your money.

On a good note, the last update was great......

I will merge this topic with the one we have.

Topic merge

Faithful wrote:

Efren wrote: then again PATIENCE is the KEY.

Typlo is not going anywhere. so relax guys.

You talk about "PATIENCE" like it was free, guess what bud, in this case it's not. I work hard for every dime I have and when I pay for something I expect to receive it. I know there is nothing suspicious going on as I have already bought credits but I don't need someone coming on here telling the people to "relax" after they did not get their credits that were paid for as well as given no explanation on what the problem is or when we can expect to see our credits...

Although I do like FM, the costumer service needs to be improved greatly, just do a quick search on google and you will see I'm not alone. Remember it's on our hard work , you guys get your money.

On a good note, the last update was great......

well i'm sorry if i get your attention. what i mean is - - instead of barking mad here in the
support forum.. we can always choose to be civilized. mrMario's been informing us that the
only person who can deal with our problem is Typlo - who's unfortunately not around yet.
so far Forumotion has been good to us. it's FREE for crying out loud. we just make our own choice
to make our own forum better. so we took the RISK of paying for additional feature for our SITES.

well pardon me if you feel like i'm having a go at you, but I'm not. as i've said earlier we're on the same boat.
i myself is waiting for the CREDITS. (and for your info this is like the 7000th credits i bought since I run forums with them.) i know it's our money on the line here. but yet again it's our own FREE WILL who chooses to go that direction.

and for TYPLO. hope you fixed this as soon as you can, cause as you can see
people are getting impatient and might give forumotion a bad reputation -

Efren wrote:

Faithful wrote:

Efren wrote: then again PATIENCE is the KEY.

Typlo is not going anywhere. so relax guys.

You talk about "PATIENCE" like it was free, guess what bud, in this case it's not. I work hard for every dime I have and when I pay for something I expect to receive it. I know there is nothing suspicious going on as I have already bought credits but I don't need someone coming on here telling the people to "relax" after they did not get their credits that were paid for as well as given no explanation on what the problem is or when we can expect to see our credits...

Although I do like FM, the costumer service needs to be improved greatly, just do a quick search on google and you will see I'm not alone. Remember it's on our hard work , you guys get your money.

On a good note, the last update was great......

well i'm sorry if i get your attention. what i mean is - - instead of barking mad here in the
support forum.. we can always choose to be civilized. mrMario's been informing us that the
only person who can deal with our problem is Typlo - who's unfortunately not around yet.
so far Forumotion has been good to us. it's FREE for crying out loud. we just make our own choice
to make our own forum better. so we took the RISK of paying for additional feature for our SITES.

well pardon me if you feel like i'm having a go at you, but I'm not. as i've said earlier we're on the same boat.
i myself is waiting for the CREDITS. (and for your info this is like the 7000th credits i bought since I run forums with them.) i know it's our money on the line here. but yet again it's our own FREE WILL who chooses to go that direction.

and for TYPLO. hope you fixed this as soon as you can, cause as you can see
people are getting impatient and might give forumotion a bad reputation -

You think you are doing FM any favors by using words like "RISK" and "bad reputation"?..lol
If the members have to risk paying for additional features, well thats just bad business. Nobody is crying foul play but you think we are not gonna have words when we don't receive products that we pay for especially when the economy is the way it is. I personally don't care if you are in the same boat, it's obvious we look at money differently. Why does everyone use the excuse that is is "free"? It's not free for us that want to run a professional looking forum for our members and in turn FM gets their cut , which I have no problem with, that is of course they provide proper service.



"only person who can deal with our problem is Typlo - who's unfortunately not around yet."

Although I know this to be true, but when it comes to cash. Not a great answer. And hell, all it would take is one post from TYPLO stating that they have a problem and we can expect to see our credits by the weekend, for us to calm down.

We need more "mrMario's' on these forums, we need a whole slew of these guys.

Thanks for calling me out by the way bud, but in the end you seem like a fanboy sheep.

Faithful wrote:

Efren wrote:

Faithful wrote:

Efren wrote: then again PATIENCE is the KEY.

Typlo is not going anywhere. so relax guys.

You talk about "PATIENCE" like it was free, guess what bud, in this case it's not. I work hard for every dime I have and when I pay for something I expect to receive it. I know there is nothing suspicious going on as I have already bought credits but I don't need someone coming on here telling the people to "relax" after they did not get their credits that were paid for as well as given no explanation on what the problem is or when we can expect to see our credits...

Although I do like FM, the costumer service needs to be improved greatly, just do a quick search on google and you will see I'm not alone. Remember it's on our hard work , you guys get your money.

On a good note, the last update was great......

well i'm sorry if i get your attention. what i mean is - - instead of barking mad here in the
support forum.. we can always choose to be civilized. mrMario's been informing us that the
only person who can deal with our problem is Typlo - who's unfortunately not around yet.
so far Forumotion has been good to us. it's FREE for crying out loud. we just make our own choice
to make our own forum better. so we took the RISK of paying for additional feature for our SITES.

well pardon me if you feel like i'm having a go at you, but I'm not. as i've said earlier we're on the same boat.
i myself is waiting for the CREDITS. (and for your info this is like the 7000th credits i bought since I run forums with them.) i know it's our money on the line here. but yet again it's our own FREE WILL who chooses to go that direction.

and for TYPLO. hope you fixed this as soon as you can, cause as you can see
people are getting impatient and might give forumotion a bad reputation -

You think you are doing FM any favors by using words like "RISK" and "bad reputation"?..lol
If the members have to risk paying for additional features, well thats just bad business. Nobody is crying foul play but you think we are not gonna have words when we don't receive products that we pay for especially when the economy is the way it is. I personally don't care if you are in the same boat, it's obvious we look at money differently. Why does everyone use the excuse that is is "free"? It's not free for us that want to run a professional looking forum for our members and in turn FM gets their cut , which I have no problem with, that is of course they provide proper service.



"only person who can deal with our problem is Typlo - who's unfortunately not around yet."

Although I know this to be true, but when it comes to cash. Not a great answer. And hell, all it would take is one post from TYPLO stating that they have a problem and we can expect to see our credits by the weekend, for us to calm down.

We need more "mrMario's' on these forums, we need a whole slew of these guys.

Thanks for calling me out by the way bud, but in the end you seem like a fanboy sheep.

You credits should be effective since this morning, please check them out.

For people still having issues with their credits, please provide me with a screenshot of the paypal e-mail you received.

Typlo wrote:

Faithful wrote:

Efren wrote:

Faithful wrote:

Efren wrote: then again PATIENCE is the KEY.

Typlo is not going anywhere. so relax guys.

You talk about "PATIENCE" like it was free, guess what bud, in this case it's not. I work hard for every dime I have and when I pay for something I expect to receive it. I know there is nothing suspicious going on as I have already bought credits but I don't need someone coming on here telling the people to "relax" after they did not get their credits that were paid for as well as given no explanation on what the problem is or when we can expect to see our credits...

Although I do like FM, the costumer service needs to be improved greatly, just do a quick search on google and you will see I'm not alone. Remember it's on our hard work , you guys get your money.

On a good note, the last update was great......

well i'm sorry if i get your attention. what i mean is - - instead of barking mad here in the
support forum.. we can always choose to be civilized. mrMario's been informing us that the
only person who can deal with our problem is Typlo - who's unfortunately not around yet.
so far Forumotion has been good to us. it's FREE for crying out loud. we just make our own choice
to make our own forum better. so we took the RISK of paying for additional feature for our SITES.

well pardon me if you feel like i'm having a go at you, but I'm not. as i've said earlier we're on the same boat.
i myself is waiting for the CREDITS. (and for your info this is like the 7000th credits i bought since I run forums with them.) i know it's our money on the line here. but yet again it's our own FREE WILL who chooses to go that direction.

and for TYPLO. hope you fixed this as soon as you can, cause as you can see
people are getting impatient and might give forumotion a bad reputation -

You think you are doing FM any favors by using words like "RISK" and "bad reputation"?..lol
If the members have to risk paying for additional features, well thats just bad business. Nobody is crying foul play but you think we are not gonna have words when we don't receive products that we pay for especially when the economy is the way it is. I personally don't care if you are in the same boat, it's obvious we look at money differently. Why does everyone use the excuse that is is "free"? It's not free for us that want to run a professional looking forum for our members and in turn FM gets their cut , which I have no problem with, that is of course they provide proper service.



"only person who can deal with our problem is Typlo - who's unfortunately not around yet."

Although I know this to be true, but when it comes to cash. Not a great answer. And hell, all it would take is one post from TYPLO stating that they have a problem and we can expect to see our credits by the weekend, for us to calm down.

We need more "mrMario's' on these forums, we need a whole slew of these guys.

Thanks for calling me out by the way bud, but in the end you seem like a fanboy sheep.

You credits should be effective since this morning, please check them out.

For people still having issues with their credits, please provide me with a screenshot of the paypal e-mail you received.

Hell, I even got some extra credits. Right on TYPLO, thanks man. Now is the problem fixed or should members hold off from buying anything atm?

The credits issues is now solved, you can now buy as you wish your credits.

Typlo wrote:The credits issues is now solved, you can now buy as you wish your credits.

Thanks man.

BTW, 2 thumbs up on mrmario. He handled the situation as best as possible.