Credits not Received

Approximately how long does it take for one to receive the credits which they purchased? I purchased my credits early yesterday, [March 25th], but they still haven't come in yet.

I have the receipt if I need to show it to somebody.


Thanks,
Alex

I have the same problem as well, I purchased my credits on March 22 but still now haven't received it yet. Is there anyone that can help on this matter?
Thanks

I also have the same problem. I bought 1000 credits today, but it hasn't come in yet either. Is it possible to get a refund?

Sorry I never purchased any credits before, so I can't help.

I purchased some yesterday and now I'm wondering how long it will take. Is this a common problem I understand 24-48 hours but it looks like some of you are beyond a week.

Seems like this needs looking into.

I don't really think Typlo wants dozens of screenshots in his inbox.

I still haven't received my credits. It's been almost four days. I want these credits now, our at least my money back. This is really starting to make me mad. I feel like I've been ripped off.

72 hours

You will need to PM Typlo with a screen shot of the infomation of buying the credits.

How do I send him a PM?!?

His PM Box is disabled. You can PM me the infomation and I will pass this on to him in the staff room, or you can wait till he returns. But it is all up to you if you want me to pass this info.

why

MrMario, I sent you the receipt.

Thank you I will give it to Typlo.

How long can I expect this to take?

Is there any way to get a refund? I'll provide the receipt if necessary.

I still haven't received my credits. >:-(

There is nothing we can do till Monday
Typlo works on the weekdays not the weekends. But hes is on leave for a while.

[b]All I need to know is will we be definitly be getting them?.I can wait I just need to know if we have to do anything else to get them or is there some other process we have to go thru.To be honest this is not a very good way of doing things.We should be able to buy credits and get them asap not wait until someone comes back etc. and we definitly shouldn't have to PM anyone take a screen shot whatever and ask for them KW

Motomow it just a little problem. We dont have to take screen shots of the account on how you got them. The problem is that Typlo is out on Holitday for a while. Please read what I wrote before you post as your question is answered.

When on Earth will he be back from Holiday?!?

This is really making me mad.

.....i should read the forum before buy credits

Monday has come and passed. Nothing has been done yet.

I agree I should have read here before buying credits

AnX15 next Monday he will be back.

so, can we expect to see our credits sometime after next Monday without sending a screen shot? Or do we still need to do that? Thanks you!

The last post that he sent was to send him a screen shot. And no we dont always have to do this everytime we do this. This is just a problem right now that is going on. I have no control over this I dont work for Forumotion.

if it is the case, someone should be able to disable the ads in the forum. we got so annoyed with those ads

MrMario, I too have have had problems getting my credits and Typlo told me to send him a screenshot a few days ago and I couldn't get done till today. Now that his box is disabled I cannot send it to him so I am sending you a PM with the screenshot. I appreciate you passing this on at your staff meeting.

Thank you for taking time to attend to this matter. Your consideration is greatly appreciated.

I know that this is frustrating for everyone who has been affected but we all have websites and we all know how glitches happen. If we keep our cool and just attend to business we will get more things done. I too am unhappy with the ads on my site but that only teaches me to be sure to have credits in place early next time so this doesn't happen again.

I too am waiting for credits, if it can't done straight away then don't take our money!

I have to agree if you're going to offer a service someone should always be around to deal with it at least when it comes to dealing with peoples money. I can understand for other issues but when it comes to me giving my money and having to wait till whenever to get the service I paid for I feel I have the right to be frustrated.

I'm not being snotty just honest.

Could someone please tell me how to get a screenshot I'm clueless but want to be ready when the time comes.