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by LostHero March 12th 2012, 5:10 amMy forums got wiped by accident and I don't remember my founder user name and pass word to use the back up option.. Please help!! 
4 posters
Need help resting forum to save point
LostHero- New Member
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Sir Chivas™- Helper
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LostHero- New Member
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Sir Chivas™ wrote:This links might help:
https://help.forumotion.com/t64905-how-does-a-backup-work
https://help.forumotion.com/t81878-recovery-or-change-founder-of-an-account
Problem is I don't remember the founder Email or nothing I need it all reset and I tried to PM the people with the info and says I have not reached the post limit yet to PM :X
Sanket- ForumGuru
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You can PM now. You need the founder email if you need any help related to this.
LostHero- New Member
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How long does it take to get your new pass word sent to you? 
Sanket- ForumGuru
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I have asked again, why did you not receive the email.
LostHero- New Member
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Ok now I have another problem I used the New email Address I requested the founders be changed to and the NEW pass word sent to me I tried and used the restore save point option under security. And didn't work and got locked out.
What am i doing wrong?
What am i doing wrong?
Sanket- ForumGuru
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Why are you trying to restore?
LostHero- New Member
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Because Some one hacked a users PC I found out and gained access to the forums. And deleted all Post and topic made and I was trying to restore the forums before that happen. Can this be done? the save point is active on the Admin panel and clicked on it asked for founders email and pass at creation.
This why I asked for it to changed so i can go back to a save point with the forums.
This why I asked for it to changed so i can go back to a save point with the forums.
Shadow- Manager
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LostHero wrote:Because Some one hacked a users PC I found out and gained access to the forums. And deleted all Post and topic made and I was trying to restore the forums before that happen. Can this be done? the save point is active on the Admin panel and clicked on it asked for founders email and pass at creation.
This why I asked for it to changed so i can go back to a save point with the forums.
Hello,
I restored your forum and I've sent you a new password by PM this time.
Can you confirm you have access to your forum now ?
Last edited by Leeloo on March 13th 2012, 5:32 pm; edited 1 time in total
LostHero- New Member
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*Bows and worship at your feet* THANK YOU!
Sanket- ForumGuru
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| Topic Solved & Locked |