Help!
4 posters
When a user enters skype details into their profile and hit save, it doesn't save.
Fluffyrox4- Forumember
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SLGray- Administrator
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Please do not post just one word post.
What are they exactly entering in the profile field?
What are they exactly entering in the profile field?
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Fluffyrox4- Forumember
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I belive they are enterig their skype account name. I myself have tried entering a variety of words and sentences into it (none of which were rude or bad) and it still didn't save when I pressed save.
Ape- Administrator
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Hmm i have just done mine again in my profile here with no problem and my own site
can you PM me with a test account and a link to your forum with admin right's ?
is your member pressing reset or save ?
the member needs to press SAVE only.
can you PM me with a test account and a link to your forum with admin right's ?
is your member pressing reset or save ?
the member needs to press SAVE only.
Fluffyrox4- Forumember
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Language : English
Do you mean that you want me to make an account that can access the administration page and give you the details?
Ape- Administrator
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Yes please then send it to me in a PM only with forum link
Fluffyrox4- Forumember
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Ok Sure!
Ape- Administrator
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Okay I have been on the test account you gave me and found No problem with adding the skype name in the system.
can you make sure you are putting it in right and not putting a space at the end of the name.
Also what browser are you both using ?
try and use firefox for things like this.
here is a screen shot of the one i have added
can you make sure you are putting it in right and not putting a space at the end of the name.
Also what browser are you both using ?
try and use firefox for things like this.
here is a screen shot of the one i have added
Fluffyrox4- Forumember
- Posts : 32
Reputation : 1
Language : English
Hmm. That's strange. I went on and viewed to profile and the skype details are no longer there.
Take a look:
https://image.ibb.co/d1ux45/Screenshot_20170831_220546.png
Take a look:
https://image.ibb.co/d1ux45/Screenshot_20170831_220546.png
brandon_g- Manager
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Location : USA
Hello,
Ape probably removed the skype from the account once he completed his tests.
The main thing that Ape was pointing out is that there is no bug with the system. If it is not saving, then you or your member are probably not putting your skype account info in correctly.
-Brandon
Ape probably removed the skype from the account once he completed his tests.
The main thing that Ape was pointing out is that there is no bug with the system. If it is not saving, then you or your member are probably not putting your skype account info in correctly.
-Brandon
Remember to mark your topic when a solution is found.
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Ape- Administrator
- Posts : 19324
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Language : fluent in dork / mumbojumbo & English haha
Fluffyrox4- Forumember
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Language : English
I am using chrome on my tablet I can try a few different browsers later too.
Ape- Administrator
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Language : fluent in dork / mumbojumbo & English haha
yes please try firefox as chrome can be a little buggy when it comes to our settings on the profile and on the ACP .
Fluffyrox4- Forumember
- Posts : 32
Reputation : 1
Language : English
Ok i will when i get the chance