Contact Us link is not working
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Contact Us link is not working
Can this be looked into anytime soon please? This issue has been going on for months.
Formicida- New Member
- Posts : 12
Reputation : 0
Language : French
Re: Contact Us link is not working
Hi,
There hasn't been any reports of it as yet, so the devs probably dont know of it
Can we have the URL of your forum
Can you tell us more, is it the submit button isn't submitting?
Have you tried another browser, or location?
Is it just your forum?
There hasn't been any reports of it as yet, so the devs probably dont know of it
Can we have the URL of your forum
Can you tell us more, is it the submit button isn't submitting?
Have you tried another browser, or location?
Is it just your forum?
Darren1- Helper
- Posts : 11853
Reputation : 566
Language : English
Re: Contact Us link is not working
Thanks again Darren for your reply. When you click on the Contact Us link on my forum or any, the reply dialogue form doesn't come up and it goes right back to the home page.
Formicida- New Member
- Posts : 12
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Language : French
Re: Contact Us link is not working
Thanks for the specifics
Could you please provide a link to your forum?
Have you tried another browser, or location?
Is it just your forum?
Could you please provide a link to your forum?
Have you tried another browser, or location?
Is it just your forum?
Darren1- Helper
- Posts : 11853
Reputation : 566
Language : English
Re: Contact Us link is not working
Hello,
Try clearing cache:
https://help.forumotion.com/t22597-how-to-clear-the-cache-in-firefox-internet-explore-chrome
Might just be a browser issue, try another browser too.
Also, please provide your forum link.
Try clearing cache:
https://help.forumotion.com/t22597-how-to-clear-the-cache-in-firefox-internet-explore-chrome
Might just be a browser issue, try another browser too.
Also, please provide your forum link.
Jophy- ForumGuru
- Posts : 17922
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Language : English
Location : Somewhere
Re: Contact Us link is not working
Thanks to this website. The information and knowledge. And shared many experiences.
Fake signature removed - Nera |
spada1150- New Member
- Posts : 1
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Language : thai
Re: Contact Us link is not working
Hi Darren and Jophy,
It's not a browser issue or a cache issue. Try it yourselves here or on your own forums. It's your forum's address with /contact.forum at the end of the address. This forum's contact us link is www.help.forumotion.com/contact.forum
It's not a browser issue or a cache issue. Try it yourselves here or on your own forums. It's your forum's address with /contact.forum at the end of the address. This forum's contact us link is www.help.forumotion.com/contact.forum
Formicida- New Member
- Posts : 12
Reputation : 0
Language : French
Re: Contact Us link is not working
Ah ok,I understand now
Because of a URL Change a few years ago, that specific link is no longer working - remove the '.forum' and it should work
For example:
http://testorial.forumotion.com/contact
Because the contact form is not available of the support forum, it will not work.
Although, oddly it seems to work on my test forum
Make sure the contact form is enabled
Because of a URL Change a few years ago, that specific link is no longer working - remove the '.forum' and it should work
For example:
http://testorial.forumotion.com/contact
Because the contact form is not available of the support forum, it will not work.
Although, oddly it seems to work on my test forum
Make sure the contact form is enabled
Darren1- Helper
- Posts : 11853
Reputation : 566
Language : English
Re: Contact Us link is not working
Thank you Darren, the change in the link address worked.
Formicida- New Member
- Posts : 12
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Language : French
Re: Contact Us link is not working
Topic Solved & Locked |
Nera.- Energetic
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