The forum of the forums
Would you like to react to this message? Create an account in a few clicks or log in to continue.

Contact page and Legal page is not working

5 posters

Go down

Solved Contact page and Legal page is not working

Post by dominic.japan October 18th 2023, 2:14 am

Hello
Hi, I need assistance to fix why the contact and legal pages on my https://family.pureheart.page forum is not working.

Here are the steps that I have done so far.

  1. re-enabled
  2. saved
  3. logged out
  4. deleted forum cookies
  5. closed browser
  6. nothing.


I have also tried to reset the templates and restore a backup of an old skin. Nothing works. bwi


Contact page and Legal page is not working Evpj8w1gsuub1



Contact page and Legal page is not working 7m14c12gsuub1


Last edited by dominic.japan on October 19th 2023, 7:41 am; edited 2 times in total
dominic.japan
dominic.japan
Forumember

Male Posts : 92
Reputation : 1
Language : English
Location : Okinawa, Japan

https://www.pureheart.page

Back to top Go down

Solved Re: Contact page and Legal page is not working

Post by dominic.japan October 18th 2023, 2:52 am

I have a premium package and it was working with the premium before.
dominic.japan
dominic.japan
Forumember

Male Posts : 92
Reputation : 1
Language : English
Location : Okinawa, Japan

https://www.pureheart.page

Back to top Go down

Solved Re: Contact page and Legal page is not working

Post by dominic.japan October 18th 2023, 7:21 am

Also, when I try to change my email, the systems says that I have an invalid email address. I think my forum's back-end or database is really messed up now.
dominic.japan
dominic.japan
Forumember

Male Posts : 92
Reputation : 1
Language : English
Location : Okinawa, Japan

https://www.pureheart.page

Back to top Go down

Solved Re: Contact page and Legal page is not working

Post by skouliki October 18th 2023, 7:49 am

hello

first of all please don't double post.....your posts need to be separated by 24 hours before bumping
you can use the edit button, instead

with the premium package you have the right to remove the forumotion copyrights so just read this tutorial
https://help.forumotion.com/t155622-forumotion-copyrights#1070895

skouliki
skouliki
Manager
Manager

Female Posts : 14878
Reputation : 1666
Language : English,Greek
Location : Greece

http://iconskouliki.forumgreek.com

Back to top Go down

Solved Re: Contact page and Legal page is not working

Post by skouliki October 18th 2023, 7:50 am

dominic.japan wrote:Also, when I try to change my email, the systems says that I have an invalid email address. I think my forum's back-end or database is really messed up now.

this is a totally different issue please open a new thread
thank you
skouliki
skouliki
Manager
Manager

Female Posts : 14878
Reputation : 1666
Language : English,Greek
Location : Greece

http://iconskouliki.forumgreek.com

Back to top Go down

Solved Re: Contact page and Legal page is not working

Post by dominic.japan October 18th 2023, 8:36 am

please disregard, I will try to restore from backups and change url to see if I can fix on my own. I'll reach out later. I'm sorry for double-posting and putting another issues in this one.
dominic.japan
dominic.japan
Forumember

Male Posts : 92
Reputation : 1
Language : English
Location : Okinawa, Japan

https://www.pureheart.page

Back to top Go down

Solved Contact page and Legal page is not working

Post by dominic.japan October 18th 2023, 9:22 am

https://family.goodforum.net

I have re-enabled, saved, disabled, saved, the contact and legal pages but they are not working. Everything is set back to defaults. Please assist so I can enable my contact page and legal page. Thank you.

Yes, I"m a premium package and I am not using any code to hide the items
Also, I removed "copyrights" with my premium package but that is not going to effect this issue as I have, in the past, enabled "remove copyrights" but have seen my contact and legal page working.

Please help me. Thank you.
dominic.japan
dominic.japan
Forumember

Male Posts : 92
Reputation : 1
Language : English
Location : Okinawa, Japan

https://www.pureheart.page

Back to top Go down

Solved Re: Contact page and Legal page is not working

Post by Razor12345 October 18th 2023, 10:04 am

Good morning!

Interesting situation - the instructions for the premium package specify only two links that remain after the package is connected -> forum version and Report an abuse.

Contact page and Legal page is not working Scree456

After activating the function, you can access the following link? This is a link to the contact form page.
https://family.goodforum.net/contact

Through the developer tools I don't see that this button is somehow hidden by code. It's just not there.

Probably need @Luzz or @The Godfather help


Contact page and Legal page is not working Screen51
Razor12345
Razor12345
Support Moderator
Support Moderator

Male Posts : 1306
Reputation : 237
Language : Ukr, Rus, Eng
Location : Ukraine

Back to top Go down

Solved Re: Contact page and Legal page is not working

Post by dominic.japan October 18th 2023, 10:14 am

Thank you for your help but that link /contact doesn't work, and it's activated.
dominic.japan
dominic.japan
Forumember

Male Posts : 92
Reputation : 1
Language : English
Location : Okinawa, Japan

https://www.pureheart.page

Back to top Go down

Solved Re: Contact page and Legal page is not working

Post by skouliki October 18th 2023, 11:50 am

go to modules ...footer links
are the fields empty there ? you can add the contact form if you like

skouliki
skouliki
Manager
Manager

Female Posts : 14878
Reputation : 1666
Language : English,Greek
Location : Greece

http://iconskouliki.forumgreek.com

Back to top Go down

Solved Re: Contact page and Legal page is not working

Post by dominic.japan October 18th 2023, 1:12 pm

it's not possible, because

https://family.goodforum.net/contact doesn't return a valid page, just redirects to the home page.
dominic.japan
dominic.japan
Forumember

Male Posts : 92
Reputation : 1
Language : English
Location : Okinawa, Japan

https://www.pureheart.page

Back to top Go down

Solved Re: Contact page and Legal page is not working

Post by The Godfather October 18th 2023, 1:47 pm

Hello @dominic.japan

I think this behavior is caused by lack of activity on the forum. Your forum has 0 activity points.

This is a blocking of the page aimed at limiting the waves of spam currently. Indeed, we had had a lot of complaints from inactive forum owners who were receiving spam messages via the contact page.

However, I need to check with the technical team to confirm this information.
The Godfather
The Godfather
Administrator
Administrator

Posts : 5088
Reputation : 831

skouliki, Ape, TonnyKamper and Razor12345 like this post

Back to top Go down

Solved Re: Contact page and Legal page is not working

Post by dominic.japan October 18th 2023, 2:56 pm

Thank you
dominic.japan
dominic.japan
Forumember

Male Posts : 92
Reputation : 1
Language : English
Location : Okinawa, Japan

https://www.pureheart.page

Back to top Go down

Solved Re: Contact page and Legal page is not working

Post by poesia-verses October 18th 2023, 5:18 pm

judging by my visit counter, when there was spam, the guests did not enter the forum, their window automatically opens a contact form, probably in an iframe, in a program
poesia-verses
poesia-verses
Forumember

Male Posts : 462
Reputation : 17
Language : and small english

https://stihi-podval.forumotion.com/

Back to top Go down

Solved Re: Contact page and Legal page is not working

Post by dominic.japan October 19th 2023, 4:05 am

Thank you for your help. I have added more content but still nothing yet. I will wait and see. Thank you GodFather and others for helping me.
dominic.japan
dominic.japan
Forumember

Male Posts : 92
Reputation : 1
Language : English
Location : Okinawa, Japan

https://www.pureheart.page

Back to top Go down

Solved Re: Contact page and Legal page is not working

Post by skouliki October 19th 2023, 7:40 am

should we mark this as solved ? or wait a few days?
skouliki
skouliki
Manager
Manager

Female Posts : 14878
Reputation : 1666
Language : English,Greek
Location : Greece

http://iconskouliki.forumgreek.com

dominic.japan likes this post

Back to top Go down

Solved Re: Contact page and Legal page is not working

Post by dominic.japan October 19th 2023, 7:41 am

Hello Sir. Yes, I will mark as solved. And thank you for all your help. I think you guys are great.
dominic.japan
dominic.japan
Forumember

Male Posts : 92
Reputation : 1
Language : English
Location : Okinawa, Japan

https://www.pureheart.page

skouliki likes this post

Back to top Go down

Solved Re: Contact page and Legal page is not working

Post by skouliki October 19th 2023, 7:46 am

you are welcome
have a nice day Smile

Problem solved & topic archived.
Please read our forum rules: ESF General Rules
skouliki
skouliki
Manager
Manager

Female Posts : 14878
Reputation : 1666
Language : English,Greek
Location : Greece

http://iconskouliki.forumgreek.com

Back to top Go down

Solved Re: Contact page and Legal page is not working

Post by The Godfather October 20th 2023, 10:43 am

Hello,

The page is OK now : https://family.pureheart.page/contact Very Happy
The Godfather
The Godfather
Administrator
Administrator

Posts : 5088
Reputation : 831

Back to top Go down

Back to top

- Similar topics

 
Permissions in this forum:
You cannot reply to topics in this forum