[Only Topic] My forum won't load

[viankova]

First topic message reminder :

Hi, my forum won't load, while another forum I'm member at loads.


This is the forum when it doesn't load.

Spoiler:

And this is the forum that loads.

Spoiler:

Made an Only Topic.

Please try this.
https://help.forumotion.com/t116016-thank-you-for-following-this-approach#758820

---

Hello,

The problem should be fixed now.

A DNS change has caused this problem. Now, the base DNS configuration has been restored.

Please clear your cache and cookies and check if this issue is fixed, as it should be.

If it's not, here are some different operations that can help to fix the issue :

• Close your browser
  
• Reboot your Internet connection
  
• Clear the DNS cache with an ipconfig/flushdns process (How to do this ?)
  
• If that still doesn't work, save your current DNS info somewhere else and try to change temporarily your DNS for the DNS provided by Google (How to do this ?)
  
  If after all these operations, you still have the loading issues, please provide us :
  
  
• The forum(s) concerned
  
• A screenshot of the error message
  
• Your ISP
  

Thank you very much to all of you for your patience

[MrEightThreeOne]

Forum URL: http://jradventures.forumotion.com
Country: United States
ISP: Roadrunner

[SujuLoveNL]

Forum URL: http://15subs.goodbb.net/
Country: the Netherlands
Internet service Provider: UPC

[filias]

Forum URL: http://ckd2010.forumczech.com/
Country: Slovakia
Internet service Provider: UPC

[Alex.]

Forum URL: www.extrem-tutorials.com/forum
Country: Romania
Internet service Provider: UPC

[Mew Ami]

forum url: http://mewaquacrystal.forumotion.com/
country: USA
internet service provider: Zoomtown (Cincinnati Bell)

The strange thing is I can access my second forum.

I also cannot access these forums: http://www.thegalaxycauldronforums.com/forum, http://hislegacy.forumotion.com/, and http://ponilicious.forumotion.com/

[paulpattonproductions]

unable to access http://prescottraceway.forumotion.com/
in US
get server not found, unable to ping that url either, or the ip that is returned in translation

[Kirbyarm]

Forum url: http://frenz.nstars.org/
Country: Canada
Internet Service Provider: Shaw

[zippo933]

Forum URL: http://aetu.forumotion.com/ and http://reverie.forumotion.net
Country: Michigan, USA
Internet service Provider: Frontier

Two other members of the first site can access it and both are also from the USA though one is in Florida and the other I'm not sure about. I could also access the site yesterday from both this computer and another (which has Xfinity). I can also access the sites from my phone.

[Rogerio]

Some of the members of my forum are also having problems.
Forum URL:
http://schleichtiersammler.forumieren.de/
One of the users figured that he can access only via proxy, I hope it helps.
Country of this user: Netherlands
Server: CHELLO

[jmalone]

My site gets the same error. Even Forumotion gets the error.

[Dreik]

Well, I only just registered and made a forum here, and what a nice surprise. It doesn't work -_- well luckily I'm not the only one so I can hope for the problem to be resolved. I tried the dns thingy, didn't work.

Forum URL: http://phoenixdream.forumotion.com/
Country: France
Internet service Provider: SFR

[toomanychoices]

I've had no trouble getting onto my forum, but I've had at least three members (and there's only about 20 to start with) have had trouble.

Forum URL: http://randomfamily.canadian-forum.com/
Country: I'm in Canada; but the ones having trouble live in the States.
Internet service Provider: Mine is Cogeco, but I have no idea what theirs are.

[Sunnyko]

I have a user reporting this issue too.

His information is as follows.

Forum URL: sunova.forumotion.com/ (just a small one used by my friends and I)
Country: Germany
Internet service Provider: Telekom

Edit : Another user has the same issue.

Forum URL : *same as before*
Country : USA
State : Michigan
ISP : Frontier

[cygmark]

Forum: sinclan.canadian-forum.com
From Canada
ISP:SHAW

Cannot access my forum, webpage not available.

Update: US can access it but none from Canada, and even our cells can't bring it up.

[Swantewit]

Forum URL: http://8mieczy.rpg-board.net/
Country: Poland
Internet service Provider: Vectra

Fresh news: for some of my friends forum works as usual, for others it doesn't. It seems to be some kind of interaction between computer settings and forumotion settings or something O.o

[Mrsig]

Mine will not load also.
http://4wheelchat.forumotion.com
Country: USA
Internet service Provider: Sprint
I get:
Server not found
Firefox can't find the server at 4wheelchat.forumotion.com.

[Darren1]

Hi all,

There was an issue earlier today, however, as the devs have reported, it is now corrected.
Could you please clear the cache & cookies of your browser, and restart your modem as to clear any issues with the DNS, just simply clicking the 'restart' button with typically a pen, or pin should do the trick.

Do not be afraid, you won't lose anything if you restart your modem.

The issue for once, is not with Illiweb

[paulpattonproductions]

Darren1, that didn't work. Try again!!!!

[bb0y]

Hello my forum also dont load.

Forum URL: http://slclan.teamgoo.net
Country : Greece
ISP: Cyta

[auntielynds]

Reporting sporadic issues

Forum URL: http://ts3cc.canadian-forum.com
Country : Canada
ISP: Shaw

I'm an Admin, and can access just fine, my isp is Comcast in USA. several Mods are experiencing issues. One in Canada, another In US, I don't know what her ISP is.


Edit: Her isp is Comcast.

[Mrsig]

Mine will still not work and I tried what you said.

http://4wheelchat.forumotion.com
Country: USA
Internet service Provider: Sprint
I get:
Server not found
Firefox can't find the server at 4wheelchat.forumotion.com.

[Zeef]

Forum URL: http://lasb.biz/
Country: Croatia
Internet service Provider: Iskon Internet

[AussieXII]

Hi everyone,
Yes same problem here on my forum:

www.vsk-acc-clubhouse.com/

Internet Provider: Internode

First rule in any crisi "Dont Panic" hehehe

I have followed all instructions and contacted my service provider. There is a way in which you can access your forums through a proxy address provider:
http://proxify.com/

However this service costs, in other words you can find your forum but you may not post to it or edit it without subscribing to Proxy.com. Problematic....yes.

This is obviously a Forumotion technical issue, that will hopefuly be rectified by their tech team shortly.

Cheers all

AussieXII

[plasticparadise]

I'm glad I found this thread. I've been getting reports all day of members not being able to get into my forum. The members reporting the issue are from the U.S. - one in Indiana and the other in Oklahoma. I asked them to re-set their cookies and clear their history. They are still reporting the issue. I am in the U.S. as well in Virginia but I haven't had any problems.

Here is my forum: http://plasticparadise.forumotion.com

They also say they cannot get into another forum I'm a member of which is also on forumotion:

http://blythekingdom.forumotion.com

Thanks!

[AussieXII]

Id also like to say Forumotion is "The" best forum I have ever been associated with, best forum layouts and easy to use with amazing features. I would like to hear from a tech shortly to at least assure us that they are looking into the problem.

Thanks

AussieXII

[Aja Blue]

I've got 3 people that can't get the site to load so they can register. They get a "page not found" message repeatedly. All 3 are in the U.S.A. This issue started a couple of months ago; two of these people have given up trying.

The site is aesop.forumotion.com.
Thanks!

[Kestrana]

EDIT:
TEMPORARY FIX!
If you edit your hosts file to set one of the six IPs I list below to your site's domain, you can access the site!

You will need to Google to find your hosts file (every OS is a little different, so I'm not even going to try to detail how to find it). Add something to the effect of:
173.193.11.23 reverie.forumotion.net

...to the end of your hosts file, save, flush your computer's DNS, and voila! You should have access back. Note: You won't want to leave it this way forever, but this should satisfy most folks' immediate problems until the FM techs can sort out the underlying cause.

---

For the FM techs:

I can access all the forums, including all the ones listed in this thread, nor have I had any problems at all today (without manipulating my hosts file).
Forum URL: http://reverie.forumotion.net
Location: Minneapolis, Minnesota, USA
ISP: CenturyLink (formerly Qwest)

One of my friends still is unable to access the site:
Location: Michigan, USA
ISP: Frontier

I'll try to give some additional information...I'm a sysadmin at my day job, I know how crazy (and frustrating!) these kinds of problems can be. Usually, it's better to have too much info than not enough. Here are the couple of things that I've actually had to deal with that are geographic in nature:

Does FM use a content delivery network (CDN) of kind? If so, perhaps it's a matter of some CDN nodes being down (e.g., our CDN provider is performing maintenance on some nodes this evening, which can degrade performance or result in an actual service outage).

I also see on http://www.internetpulse.net that a few ISP providers are experiencing high latency. Depending on the ISP's location to the servers that host FM sites, this could impact performance in certain geographic areas and not in others.

EDIT: Interesting little tidbit of extra info...
I ran an nslookup on my domain (reverie.forumotion.net) and got these six IPs back: 173.193.11.24, 74.86.217.213, 74.86.217.214, 173.193.11.21, 173.193.11.22, 173.193.11.23

I tried to ping my domain and it resolved 74.86.217.214. My friend in Michigan gets the message, "Ping request could not find host reverie.forumotion.net. Please check the name and try again."

Note: My friend in Michigan is who I tested the hosts file change on. She's now able to access any of the sites she wants, so long as she enters something in her hosts file.

[The Estate]

Most of my members can also, seems one area in Aust. cant though, Newcastle area ?

http://theestate.forumotion.com/

[Brianman23]

I am still having this problem with my forum. It is not fixed. It will work using a proxy site but just accessing my forum normally through my web browser goes off and on.

[Golden Shroom]

I and one other user on my forum has also experienced the same issue on my forum as well. Somehow, I managed to access my site; however, the other user (from Ottawa, Canada) is still unable to access the general site (even through PC or his other devices). Also the forum doesn't seem to work on some of my devices (eg. ipod touch) though it seems to work ok on my computer right now (before it had some trouble).

Forum URL: http://universalapps.canadian-forum.com/forum
Location: Canada
ISP: Shaw