The forum of the forums
Would you like to react to this message? Create an account in a few clicks or log in to continue.

Personal domain problems

3 posters

Go down

Solved Personal domain problems

Post by Bits N Bobs February 10th 2013, 10:20 pm

I have a personal domain bought via namecheap.
I have tried all suggestions found in the FAQ and archives but still get the following error.
My forumotion link is
http://acdforum.all-up.com
Domain is
http://acdiva.com

Thank you

Error

The supplied domain name is not well configured
You have no CNAME redirecting to : acdforum.all-up.com
You have configured a A type DNS ( A type redirects to an IP address, and not to a textual domain name like the CNAME )
avatar
Bits N Bobs
Forumember

Posts : 25
Reputation : 0
Language : English

Back to top Go down

Solved Re: Personal domain problems

Post by Bits N Bobs February 10th 2013, 10:26 pm

Thank you I will do this and mark this as solved if it works Smile
avatar
Bits N Bobs
Forumember

Posts : 25
Reputation : 0
Language : English

Back to top Go down

Solved Re: Personal domain problems

Post by Bits N Bobs February 10th 2013, 10:27 pm

Will do thank you Smile
avatar
Bits N Bobs
Forumember

Posts : 25
Reputation : 0
Language : English

Back to top Go down

Solved Re: Personal domain problems

Post by Bits N Bobs February 11th 2013, 12:55 pm

Still having problems.

acdiva.com is now redirecting but the url bar is still showing http://acdforum.all-up.com and I am getting the following error in the Admin panel.

Error

The supplied domain name is not well configured

Thank you
avatar
Bits N Bobs
Forumember

Posts : 25
Reputation : 0
Language : English

Back to top Go down

Solved Re: Personal domain problems

Post by Sanket February 11th 2013, 1:43 pm

Please don't double/triple post. Your post need to be separated by 24 hours before bumping, replying or adding more information. Please use the edit button instead!
Sanket
Sanket
ForumGuru

Male Posts : 48766
Reputation : 2830
Language : English
Location : Mumbai

Back to top Go down

Solved Re: Personal domain problems

Post by Bits N Bobs February 13th 2013, 10:46 am

Still having problems.

acdiva.com is now redirecting but the url bar is still showing http://acdforum.all-up.com and I am getting the following error in the Admin panel.

Error

The supplied domain name is not well configured


Thank you
avatar
Bits N Bobs
Forumember

Posts : 25
Reputation : 0
Language : English

Back to top Go down

Solved Re: Personal domain problems

Post by Bits N Bobs February 14th 2013, 4:56 pm

Yes.
As explained in the first post I bought the domain via namecheap Very Happy
avatar
Bits N Bobs
Forumember

Posts : 25
Reputation : 0
Language : English

Back to top Go down

Solved Re: Personal domain problems

Post by Shadow February 14th 2013, 5:07 pm

We can't really tell you how to configurate an extern domain name, with another registrar.

But we can try if you provide a screenshot of your Configuration Panel (from your registrar). Smile
Shadow
Shadow
Manager
Manager

Male Posts : 16208
Reputation : 1832
Language : French, English

Back to top Go down

Solved Re: Personal domain problems

Post by Bits N Bobs February 14th 2013, 5:21 pm

Thank you Leeloo

Personal domain problems 1ha0wh
avatar
Bits N Bobs
Forumember

Posts : 25
Reputation : 0
Language : English

Back to top Go down

Solved Re: Personal domain problems

Post by Shadow February 14th 2013, 5:35 pm

Please try first to remove the point after the "com" in the CNAME alias.

Personal domain problems 1ha0wh10
Shadow
Shadow
Manager
Manager

Male Posts : 16208
Reputation : 1832
Language : French, English

Back to top Go down

Solved Re: Personal domain problems

Post by Bits N Bobs February 14th 2013, 5:38 pm

I keep removing it Leeloo, it just puts it straight back again Sad
avatar
Bits N Bobs
Forumember

Posts : 25
Reputation : 0
Language : English

Back to top Go down

Solved Re: Personal domain problems

Post by Shadow February 14th 2013, 5:46 pm

I think I understand your issue.

First, when you filled your domain name in your Admin Panel, you did it without the "www."
The CNAME is configurated on the www so you needed it. I've fixed it.

Then, if you doesn't want to be redirected to your forum in the url bar (like you said above), try to remove the configuration "URL redirect". Smile
Shadow
Shadow
Manager
Manager

Male Posts : 16208
Reputation : 1832
Language : French, English

Back to top Go down

Solved Re: Personal domain problems

Post by Bits N Bobs February 15th 2013, 9:43 am

The problem with you adding the WWW is that for 3 years all members are and have always linked to acdiva.com

We have never used the www

Now when I type in acdiva.com it doesn't exist which means all visitors over the last 3 years will think we no longer exist.
avatar
Bits N Bobs
Forumember

Posts : 25
Reputation : 0
Language : English

Back to top Go down

Solved Re: Personal domain problems

Post by Shadow February 15th 2013, 9:49 am

The CNAME is configurated on the www with your registrar, there's nothing we can do on our side.

Where was the domain name before ?
Shadow
Shadow
Manager
Manager

Male Posts : 16208
Reputation : 1832
Language : French, English

Back to top Go down

Solved Re: Personal domain problems

Post by Bits N Bobs February 15th 2013, 12:02 pm

Thank you Leeloo.
I have always had it with namecheap but hosted with hostmonster Smile
avatar
Bits N Bobs
Forumember

Posts : 25
Reputation : 0
Language : English

Back to top Go down

Solved Re: Personal domain problems

Post by Shadow February 15th 2013, 12:13 pm

OK Smile
So, I can't help you with this issue.

At least, is this solved for the redirection problem now ? Wink
Shadow
Shadow
Manager
Manager

Male Posts : 16208
Reputation : 1832
Language : French, English

Back to top Go down

Solved Re: Personal domain problems

Post by Bits N Bobs February 15th 2013, 12:14 pm

Yes this can be closed now thank you Leeloo.
I have contacted Namecheap Smile
avatar
Bits N Bobs
Forumember

Posts : 25
Reputation : 0
Language : English

Back to top Go down

Back to top

- Similar topics

 
Permissions in this forum:
You cannot reply to topics in this forum