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    No editor on mobile devices

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    Willyrka
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    No editor on mobile devices Empty No editor on mobile devices

    Post by Willyrka June 12th 2013, 12:29 pm

    The new text editor does not appear on mobile devices. Since many of our users use their phones to access the forum (and have confirmed that this is the problem in quick reply and in full reply mode), could the old editor be added as a selectable option on the admin panel so that they would still have these options?
    Ultron's Vision
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    No editor on mobile devices Empty Re: No editor on mobile devices

    Post by Ultron's Vision June 12th 2013, 12:49 pm

    Use the desktop version to use the editor. You can access it by using the top-right corner dropdown menu or by entering index.forum?mobile in your URL bar after your forum's address, for example, http://forum.forumotion.com's desktop version would be http://forum.forumotion.com/index.forum?mobile.

    You can use the second version to toggle this behaviour backwards, as in, from desktop to mobile and from mobile to desktop.
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    Willyrka
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    No editor on mobile devices Empty Re: No editor on mobile devices

    Post by Willyrka June 12th 2013, 12:57 pm

    This is the problem, they do use the desktop version (the classic view) and it's still not showing up.
    Ultron's Vision
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    Post by Ultron's Vision June 12th 2013, 1:01 pm

    Indeed, I just tried it myself.

    I myself do not actually care, but I can comprehend if some find this disturbing.
    Derri
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    Post by Derri June 12th 2013, 1:06 pm

    There is coding that can be used so that the mobile version won't enable when viewing via mobile if that would help so you can just view the forums as if you were viewing them on the desktop.
    Ultron's Vision
    Ultron's Vision
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    No editor on mobile devices Empty Re: No editor on mobile devices

    Post by Ultron's Vision June 12th 2013, 1:08 pm

    Derri, they are already doing so (and so am I) and it's not displaying.
    Derri
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    No editor on mobile devices Empty Re: No editor on mobile devices

    Post by Derri June 12th 2013, 1:10 pm

    Ultron's Vision wrote:Derri, they are already doing so (and so am I) and it's not displaying.

    My apologies I misread the question.
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    Willyrka
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    No editor on mobile devices Empty Re: No editor on mobile devices

    Post by Willyrka June 12th 2013, 1:39 pm

    Our PC users could probably get used to the new editor, but I really can't tell you enough, how much of an inconvenience this is for our mobile users. Really, the old editor was much more functional (and more user-friendly). Please, if you can, alert the admin of this issue.
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    MousEarz
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    No editor on mobile devices Empty Re: No editor on mobile devices

    Post by MousEarz June 12th 2013, 2:31 pm

    My mobile users are having major issues as well. Unable to do much of anything due to the new editor. I'd love to see us go back to the old one.
    Sir Chivas™
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    No editor on mobile devices Empty Re: No editor on mobile devices

    Post by Sir Chivas™ June 12th 2013, 5:12 pm

    Hi,

    Any of these users, please post in this thread for organization reasons, thank you. 

    Only Topic Thread: https://help.forumotion.com/t124671-only-topic-new-editor#830465
    Suggestion: https://help.forumotion.com/t124667-the-new-editor-of-forumotion-and-the-old-one#830520

    Thread Locked.