Status showing offline when member is online.

First topic message reminder :

OK so we are running Phpbb3 and i followed this tutorial https://help.forumotion.com/t132631-phpbb3-invision-indicate-the-online-status-of-a-user-in-a-profile-field

and for some reason the forum seems to be confusing online and offline for the members. For example.. 
this is me and I am online but it' showing  me as off line. 

Here is the code i'm using but i'm not sure where I went wrong.. 

CSS code

Code:

.user_status {
    vertical-align:top;
    border-spacing:0;
    display:inline;
}
#is_on.user_status {
    color:green;
    font-family:papyrus;
    text-shadow:0px 0px 3px green;
}
#is_off.user_status {
    color:red;
    font-family:papyrus;
    text-shadow:0px 0px 3px red;
}
.post #is_on.user_status { display:none }
.post.online #is_off.user_status{ display:none }
.post.online #is_on.user_status { display:inline }

In the profile setting thing..

Code:

[table id="is_on" class="user_status"][tr][td]Online[/td][/tr][/table][table id="is_off" class="user_status"][tr][td]Offline[/td][/tr][/table]

if there is a thread for this I couldn't find it i did look. any help would be great. thanks!!

Oh wait it already shows it as next to the status thing? I'm sorry I didn't realize that on my phone I thought it was below the status.

Then I guess this issue is SOLVED!! Thank you guys SO much for all your help!!!

CrystalSetsuna wrote:Oh wait it already shows it as next to the status thing? I'm sorry I didn't realize that on my phone I thought it was below the status.

Then I guess this issue is SOLVED!! Thank you guys SO much for all your help!!!

LOL yeah phones can do that as it's a smaller screen and can not get it all in on the small screen 

well glad we was of help to you