Another "suspicious activity" problem for user

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Another "suspicious activity" problem for user

Post by Ben_is_easily_amused on August 30th 2014, 11:29 pm

Forum: newsfixboard.com

User's getting the "suspicious activity on your account" message, tries the form to fix it but it doesn't work. Please let me know what to do. Thanks!

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Re: Another "suspicious activity" problem for user

Post by Derri on August 31st 2014, 12:24 am

Can you provide me with the following:

Code:
Username of the complainant on the forum
Email address of the account
IP of the complainant

Can you sent this via PM to myself?

Also he is just a member correct? And its when he logs in?
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Re: Another "suspicious activity" problem for user

Post by Derri on August 31st 2014, 2:46 am

Update Very Happy

This is being dealt with via PM.

Topic will be marked solved upon correction of the issue.
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Re: Another "suspicious activity" problem for user

Post by Derri on September 1st 2014, 12:13 pm

It should be fixed now. We believe the cause was because his IP address was changing so frequently that it might have gotten caught up in our anti spam system.
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Re: Another "suspicious activity" problem for user

Post by Ben_is_easily_amused on September 1st 2014, 8:31 pm

Thank you!

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Re: Another "suspicious activity" problem for user

Post by Derri on September 1st 2014, 8:34 pm

Your welcome Very Happy

Let us know if this happens again.

Topic Solved
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