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The forum of the forums

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CHANGE OF DATACENTER: report bugs

Shadow: Manager; Posts : 16217
Reputation : 1832
Language : French, English

Post n°1

CHANGE OF DATACENTER: report bugs

by Shadow Wed Oct 01, 2014 8:38 am

First topic message reminder :

CHANGE OF DATACENTER: report bugs

Dear Forumotion members

The migration is over Everything has been managed correctly.

Our technicians are finalizing the details.

If you have some troubles on your forum, please report your problems by provind the following information:
- Url of your forum
- Browser
- Forum version
- Description of your problem
- Screenshot

Delete

Delete

If you don't provide those information we won't take into account your problem. Thanks for your understanding!

Add

Add

Bugs already reported:

- Captcha while registering doesn't appear = solved
- Chatbox message error = solved
- Widgets missing on the portal = solved
- Portal desactived = solved
- New widgets added no saved on the Administrative Panel= solved
- Javascripts, CSS and templates missing = solved
- Permission group problem = solved
- Message with 1970 dates = solved (edite your message and the right date should come back)
- Hipay is missing = solved
- Edition of a message is no taken into account = solved
- Impossible to upload a new avatar via the profile and the AP "The image is too large or corrupted" = solved
- The Accordion index menu is disappeared = solved
- Resize of avatar doesn't work = solved
- The following links don't work: yourforum.com/feed, /rss, /sitemap.mx link not showing XML code = solved
- Email doesn't appear on the user profile (via the administrative panel) =solved
- Gallery, smiley, avatar missing = solved
- Cannot use Servimh via Editor = solved
- Maintenance page = solved
- Forum backup impossible = solved
- Critical Error= solved
- Empty messages = solved
- Emails notification missing or in spam box = solved
- Problem to access domain name without www. => solved
- Hitskin access = solved
- Newsletter no available => = solved
- Posts missing = solved
- Founder's tool white page when I make a backup = solved
- Posts missing or empty = solved
sunny

sunny

Please note:

1- Our technicians are working on bugs. So, slowdowns are possible.
2- About topics, messages and categories missing, our technicians are working on a solution to get back those data. However, it is possible deleted messages, topics, categories and users come back too! I will inform you ASAP

Thanks for your help :rose:

:rose:

:rose:

:rose:

ForuMotion Team

A
ForuMotion
Important Announcement

Last edited by Buttercup on Tue Oct 21, 2014 11:12 am; edited 31 times in total

Canada Aquarium

Canada Aquarium: Forumember; Posts : 35
Reputation : 1
Language : English

Post n°211

Re: CHANGE OF DATACENTER: report bugs

by Canada Aquarium Sat Oct 18, 2014 7:06 pm

URL: www.Canadaquaria.ca
Browser: Chrome, Firefox
Forum Version: PHPBB3
Description: Our widget for top posters of the month is no longer updating with new posts, it's remained the same for over a week.

CHANGE OF DATACENTER: report bugs - Page 8 Top_po10

_Twisted_Mods_: Helper; Posts : 2108
Reputation : 336
Language : English
Location : Ms

Post n°212

Re: CHANGE OF DATACENTER: report bugs

by _Twisted_Mods_ Sat Oct 18, 2014 9:15 pm

dont know if anyone has addressed this error or not

site: https://help.forumotion.com

Browser: firefox-32.0.3

discription: all images inside of anypost either dont show for me or they load all the way then disappear and this just started within the last week i think

narrowing down the problem it seems to be javascript i opened up developer tools in firefox and turn java off and they load right up as soon as i turn it on they disappear again

i have looked all online and only thing i could find is where someone said they had some lazyload add-on for images integrated in there website and it causes images to do that in some browsers

SLGray: Administrator; Posts : 51556
Reputation : 3519
Language : English
Location : United States

Post n°213

Re: CHANGE OF DATACENTER: report bugs

by SLGray Sat Oct 18, 2014 9:34 pm

Do you have JavaScripts on your forum? It could be one that you have added.

CHANGE OF DATACENTER: report bugs - Page 8 Slgray10

Lost Founder's Password |Forum's Utilities |Report a Forum |General Rules |FAQ |Tricks & Tips

You need one post to send a PM.

When your topic has been solved, ensure you mark the topic solved.

Never post your email in public.

_Twisted_Mods_: Helper; Posts : 2108
Reputation : 336
Language : English
Location : Ms

Post n°214

Re: CHANGE OF DATACENTER: report bugs

by _Twisted_Mods_ Sat Oct 18, 2014 9:44 pm

its not my forum its this website https://help.forumotion.com

Ange Tuteur: Forumaster; Posts : 13246
Reputation : 3000
Language : English & 日本語
Location : Pennsylvania

Post n°215

Re: CHANGE OF DATACENTER: report bugs

by Ange Tuteur Sun Oct 19, 2014 12:00 am

Hello,

There is a resize on the images if they're too large, and replaced while the script executes. Try clearing your browser cache to see if that helps.

_Twisted_Mods_: Helper; Posts : 2108
Reputation : 336
Language : English
Location : Ms

Post n°216

Re: CHANGE OF DATACENTER: report bugs

by _Twisted_Mods_ Sun Oct 19, 2014 12:20 am

i did and it loads them then they disappear again

Canada Aquarium

Canada Aquarium: Forumember; Posts : 35
Reputation : 1
Language : English

Post n°217

Re: CHANGE OF DATACENTER: report bugs

by Canada Aquarium Mon Oct 20, 2014 2:56 am

Did I miss something on my post above?

SLGray: Administrator; Posts : 51556
Reputation : 3519
Language : English
Location : United States

Post n°218

Re: CHANGE OF DATACENTER: report bugs

by SLGray Mon Oct 20, 2014 3:29 am

It is different when I look at it.

CHANGE OF DATACENTER: report bugs - Page 8 Slgray10

Lost Founder's Password |Forum's Utilities |Report a Forum |General Rules |FAQ |Tricks & Tips

You need one post to send a PM.

When your topic has been solved, ensure you mark the topic solved.

Never post your email in public.

Canada Aquarium

Canada Aquarium: Forumember; Posts : 35
Reputation : 1
Language : English

Post n°219

Re: CHANGE OF DATACENTER: report bugs

by Canada Aquarium Mon Oct 20, 2014 3:41 am

SLGray wrote:It is different when I look at it.

Perhaps you had just checked it when I had the monthly down? I took it off the side and replaced it with weekly (which is working correctly). I have just put it back up and it is still reading the same number of posts. It's still giving me the same (and my members) issue and not updating with new posts.

CHANGE OF DATACENTER: report bugs - Page 8 Top_po11

Yesterday

CHANGE OF DATACENTER: report bugs - Page 8 Top_po12

Today

FIB: Forumember; Posts : 500
Reputation : 2
Language : English
Location : UK

Post n°220

Re: CHANGE OF DATACENTER: report bugs

by FIB Mon Oct 20, 2014 8:22 am

FIB wrote:Any ideas why this is happening all of a sudden

Url of your forum http://fraud-in-bulgaria.forum.net.bz/
- Browser FF & IE
- Forum version PunBB
- Description of your problem see below
- Screenshot Below

Just thought I would remind you of this issue.

Zulera301: New Member; Posts : 4
Reputation : 1
Language : English

Post n°221

Re: CHANGE OF DATACENTER: report bugs

by Zulera301 Mon Oct 20, 2014 10:35 am

Canada Aquarium wrote:

SLGray wrote:It is different when I look at it.

Perhaps you had just checked it when I had the monthly down? I took it off the side and replaced it with weekly (which is working correctly). I have just put it back up and it is still reading the same number of posts. It's still giving me the same (and my members) issue and not updating with new posts.

Yesterday

Today

A similar problem has been happening to me. the posts detailing this issue further are on page 7.

BucolicBuffalo: Forumember; Posts : 44
Reputation : 3
Language : English

Post n°222

Re: CHANGE OF DATACENTER: report bugs

by BucolicBuffalo Mon Oct 20, 2014 2:58 pm

Slow downs have ceased. Or at least no one is complaining about a slow site.

However. Notifications have ceased or are running several days late. New members are signing up and I am unaware for several days. So I am having to check the Admin page so I can activate them promptly.

Beyonder: Forumember; Posts : 723
Reputation : 29
Language : English
Location : Beyond Realm

Post n°223

Re: CHANGE OF DATACENTER: report bugs

by Beyonder Mon Oct 20, 2014 3:03 pm

Thanks for the update!

Mati: Hyperactive; Posts : 2021
Reputation : 331
Language : HTML, CSS & JavaScript
Location : Forum Services

Post n°224

Re: CHANGE OF DATACENTER: report bugs

by Mati Mon Oct 20, 2014 5:29 pm

Canada Aquarium wrote:URL: www.Canadaquaria.ca
Browser: Chrome, Firefox
Forum Version: PHPBB3
Description: Our widget for top posters of the month is no longer updating with new posts, it's remained the same for over a week.

I'm also having this problem with the "Top posting users this week"

[Kelly]: New Member; Posts : 12
Reputation : 2
Language : English
Location : United States

Post n°225

Re: CHANGE OF DATACENTER: report bugs

by [Kelly] Tue Oct 21, 2014 3:53 am

Hi, unsure if this is related to this or not so figured I'd pose it here just on the off chance it is.

- Url of your forum: smokinelite.com it isn't my board, it just happens to be the one I use that's having issues.
- Browser: occurs on Firefox as well as Torch.
- Forum version: phpBB, I believe.
- Description of your problem: Every single time I go to make a post it gives me a 502 'maintenance' error, to which after like 45-60 seconds it just loads the homepage (smokinelite.com). Each time the post I made went through, though it shows it like it's a new post as opposed to one I just made.
- Screenshot:

Shadow: Manager; Posts : 16217
Reputation : 1832
Language : French, English

Post n°226

Re: CHANGE OF DATACENTER: report bugs

by Shadow Tue Oct 21, 2014 8:38 am

[Kelly] wrote:Hi, unsure if this is related to this or not so figured I'd pose it here just on the off chance it is.

- Url of your forum: smokinelite.com it isn't my board, it just happens to be the one I use that's having issues.
- Browser: occurs on Firefox as well as Torch.
- Forum version: phpBB, I believe.
- Description of your problem: Every single time I go to make a post it gives me a 502 'maintenance' error, to which after like 45-60 seconds it just loads the homepage (smokinelite.com). Each time the post I made went through, though it shows it like it's a new post as opposed to one I just made.
- Screenshot:

Hello Kelly

The problem has been reported to our technicians. Thanks Smile

Smile

FIB: Forumember; Posts : 500
Reputation : 2
Language : English
Location : UK

Post n°227

Re: CHANGE OF DATACENTER: report bugs

by FIB Tue Oct 21, 2014 8:59 am

Has this been reported

Any ideas why this is happening all of a sudden
Url of your forum http://fraud-in-bulgaria.forum.net.bz/
- Browser FF & IE
- Forum version PunBB
- Description of your problem see below
- Screenshot Below

https://servimg.com/view/18929777/62

smurfavr: Active Poster; Posts : 1883
Reputation : 22
Language : Bulgarian

Post n°228

Re: CHANGE OF DATACENTER: report bugs

by smurfavr Tue Oct 21, 2014 9:34 am

Added new emoticons but use them in a topic not displayed. Not displayed in the topics that only new emoticons added. Counter that shows how the user has registered on the site does not reflect the new who have registered. Counter shows-1038 users. There are two new users, but it appears that there are 1038 users.
http://smurfa.bulgarianforum.net/
phpBB2
GOOGLE HROME

Shadow: Manager; Posts : 16217
Reputation : 1832
Language : French, English

Post n°229

Re: CHANGE OF DATACENTER: report bugs

by Shadow Tue Oct 21, 2014 3:35 pm

The migration is now over. ~1~

~1~

If any problem thanks for creating a new topic.

Thanks for your help :rose:

:rose:

Angeljoy25: New Member; Posts : 19
Reputation : 0
Language : English

Post n°230

Re: CHANGE OF DATACENTER: report bugs

by Angeljoy25 Tue Oct 21, 2014 6:19 pm

We're still having trouble with email notifications being missing or delayed.

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