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brandon_g
Fish1969
lior111777
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Ape
SLGray
13 posters

    [ONLY TOPIC] General Error Message

    SLGray
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    Pro Admin [ONLY TOPIC] General Error Message

    Post by SLGray June 15th 2015, 7:30 pm

    Made only topic

    Has anyone else been getting the below error message on their forums and on the support forum?

    General Error
    Could not obtain users informations

    I have got it on my forum and on the support forum.  It is 12:30 PM.
    EDIT: BY APE
    [ONLY TOPIC] General Error Message Button10 Please Fill in the Following in your post
    Code:
    [b]Forum Link:[/b]
    [b]Time it Happened:[/b]
    [b]Screen Shot[/b]
    [b]Browser's[/b]


    Last edited by SLGray on June 19th 2015, 7:52 pm; edited 1 time in total



    [ONLY TOPIC] General Error Message Slgray10

    When your topic has been solved, ensure you mark the topic solved.
    Never post your email in public.
    Ape
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    Pro Admin Re: [ONLY TOPIC] General Error Message

    Post by Ape June 15th 2015, 7:39 pm

    I had the same problem on my forum but it looks to have been fixed now maybe it was just a glitch in the system Wink



    [ONLY TOPIC] General Error Message Left1212[ONLY TOPIC] General Error Message Center11[ONLY TOPIC] General Error Message Right112
    [ONLY TOPIC] General Error Message Ape_b110
    [ONLY TOPIC] General Error Message Ape1010
    SLGray
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    Pro Admin Re: [ONLY TOPIC] General Error Message

    Post by SLGray June 15th 2015, 8:06 pm

    We will keep this topic open for while to see if anyone is still having this issue.

    If you are still having this issue, please give us this information:
    Code:
    [b]Forum Link:[/b]
    [b]Time it Happened:[/b]
    [b]Screen Shot[/b]



    [ONLY TOPIC] General Error Message Slgray10

    When your topic has been solved, ensure you mark the topic solved.
    Never post your email in public.
    PlatinumHearts
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    Pro Admin General Error [HEEEEEEEEELP]

    Post by PlatinumHearts June 16th 2015, 12:03 am

    General Error
     
    Failed obtaining forum access control lists"
    I got that when I tried previewing my post

    General Error
     
    Could not obtain users informations

    One of my members keeps getting this every now and again on my site here: http://www.platinumhearts.net/

    Can anyone tell me what this means?
    Ape
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    Pro Admin Re: [ONLY TOPIC] General Error Message

    Post by Ape June 16th 2015, 12:59 am

    Topic Merged to save posting again


    This Bug has been reported to our Team at : 2015-06-15 19:36:08



    [ONLY TOPIC] General Error Message Left1212[ONLY TOPIC] General Error Message Center11[ONLY TOPIC] General Error Message Right112
    [ONLY TOPIC] General Error Message Ape_b110
    [ONLY TOPIC] General Error Message Ape1010
    Shadow
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    Pro Admin Re: [ONLY TOPIC] General Error Message

    Post by Shadow June 16th 2015, 9:09 am

    Hello

    We had a problem yesterday that our technicians immediately solved. We do apologize for the trouble. If you get the same error don't hesitate to post on the "only topic" created by the staff.

    Thanks for your understanding
    viankova
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    Pro Admin Can'a access my forum either on address or from utilities

    Post by viankova June 19th 2015, 12:59 pm

    Technical Details

    Forum version : #phpBB2
    Position : Founder
    Concerned browser(s) : Mozilla Firefox, Google Chrome, Internet Explorer, Opera
    Screenshot of problem : http://prikachi.com/images/825/8181825V.jpg
    Who the problem concerns : A few members
    When the problem appeared : I noticed the problem today.
    Forum link : http://deeper-than-blood.forummotion.com/

    Description of problem

    Suddenly when I tried to access my forum from the address and the utilities, I get the error in the screenshot.
    avatar
    Topperno
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    Pro Admin Critical Error

    Post by Topperno June 19th 2015, 1:20 pm

    Technical Details

    Forum version : #phpBB3
    Position : Administrator
    Concerned browser(s) : Mozilla Firefox, Google Chrome
    Screenshot of problem : https://i.servimg.com/u/f18/15/57/67/61/oiuytf10.png
    Who the problem concerns : All members (I think, I'm not sure they haven't been on yet)
    Forum link : http://myimmortal.forumotion.com

    Description of problem

    Now personally I have no idea what this means or how to fix it. All I know is that I can't get onto my forums at all, I've been using this forum for about two, maybe three years and never had problem before. Or even heard of it.

    Is there any way to fix this?
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    lior111777
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    Pro Admin Critical Error - Could not query config information

    Post by lior111777 June 19th 2015, 1:25 pm

    Technical Details

    Forum version : #phpBB3
    Position : Administrator
    Concerned browser(s) : Google Chrome
    Screenshot of problem : http://srv1.jpg.co.il/9/5583fb3069eff.jpg
    Who the problem concerns : All members
    Forum link : http://nostalgia.forumhe.com

    Description of problem

    Hi. I'm trying to get my forum, and I can not get into. It seems to me the following error: "Critical Error Could not query config information".

    I thought it was a general problem in this forum, but I noticed other forums on the board that work.

    So why my particular forum does not work?

    Thanks in advance.
    Fish1969
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    Pro Admin Re: [ONLY TOPIC] General Error Message

    Post by Fish1969 June 19th 2015, 1:29 pm

    It is the same here in Germany! One member from germany, one member from Luxembourg have great problems to enter the forum part, the guy from luxembourg had 3 log-outs in 5 minutes..
    http://www.der-lustige-modellbauer.com/
    brandon_g
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    Pro Admin Re: [ONLY TOPIC] General Error Message

    Post by brandon_g June 19th 2015, 1:37 pm

    Hello,

    Have you tried refreshing to see if it helps at all?


    -Brandon



    [ONLY TOPIC] General Error Message Brando10
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    viankova
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    Pro Admin Re: [ONLY TOPIC] General Error Message

    Post by viankova June 19th 2015, 1:46 pm

    I tried reloading several times. It did load on the third try then after two more times when I was accessing different forums inside to forum stopped loading and the same error appeared. Not it's OK I just hope I don't get the error again. I was wondering what might have caused it.
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    ElenaRPG
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    Pro Admin Critical Error

    Post by ElenaRPG June 19th 2015, 1:52 pm

    Hi guys!

    I've a connection problem with a website. I don't know what happened because when I visited this website yesterday, I had no problem with the forum. Not I'm the only one who had problem.  
    http://vampsiterpg.hungarianforum.com
    I got this error message

    Code:
    Critical Error[size=16][/size]
    [size=16][/size]
    Could not query config information

    Thank you for your help!
    The Godfather
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    Pro Admin Re: [ONLY TOPIC] General Error Message

    Post by The Godfather June 19th 2015, 2:03 pm

    Hello everyone,

    The problem has been reported to our technicians. 

    We apologize for the trouble and we thank you for your patience.  :rose:
    Nefadar
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    Pro Admin Re: [ONLY TOPIC] General Error Message

    Post by Nefadar June 19th 2015, 2:24 pm

    Hi!
    We got the same problem...

    Forum version : #phpBB3
    Position : Administrator
    Concerned browser(s) : Mozilla Firefox, Google Chrome, Internet Explorer, Opera (pc and iphone too)
    Screenshot of problem : same just like the others, now Maintenance screen
    Who the problem concerns : A few members
    When the problem appeared : I noticed the problem half hour ago.
    Forum link : http://xmenreneszansz.hungarianforum.net/


    Last edited by Nefadar on June 19th 2015, 2:33 pm; edited 1 time in total
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    Pro Admin Re: [ONLY TOPIC] General Error Message

    Post by NibiNibi June 19th 2015, 2:28 pm

    Forum version : #phpBB2 
    Position : Founder 
    Concerned browser(s) : Mozilla Firefox, Google Chrome, Internet Explorer, Opera 
    Screenshot of problem :  http://pannan.vot.pl/arizona-saints/grafiki/blad052015.png
    Who the problem concerns : everybody on forum
    When the problem appeared : today (few minutes ago)
    Forum link : http://www.oldwhiskey.pl/
    The Godfather
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    Pro Admin Re: [ONLY TOPIC] General Error Message

    Post by The Godfather June 19th 2015, 5:10 pm

    Hi everyone,

    The technical operation is still in progress but it is almost done. It should be over in two hours maximum. 
    Let us know here if you encounter these messages again.

    We thank you for your understanding.  :rose:

    The Godfather

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