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Mobile version not loading full page, help!

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Solved Mobile version not loading full page, help!

Post by knotsolas January 5th 2016, 10:14 pm

On both my mobile device and the other admin's mobile device--

We scroll down on the current page of conversation and the text wall gets completely cut off after a certain post. You can't zoom out and its the same on both mobile version and classic version.


Last edited by knotsolas on January 6th 2016, 3:27 am; edited 1 time in total
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Solved Re: Mobile version not loading full page, help!

Post by Ape January 5th 2016, 11:33 pm

Please can you give a link to your forum and the post you have the problem on so we can run some tests.

and if you can take a screen shot from your mobile that will help us more too.


Mobile version not loading full page, help! Left1212Mobile version not loading full page, help! Center11Mobile version not loading full page, help! Right112
Mobile version not loading full page, help! Ape_b110
Mobile version not loading full page, help! Ape1010
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Solved Re: Mobile version not loading full page, help!

Post by knotsolas January 6th 2016, 1:58 am

heres the forum
krpforum.userboard.net/

heres the page that was messing up
krpforum.userboard.net/t2p210-danyssa-x-solas

The last visible post is the 10th down and starts with (Magic)


Ill ost the screen shot soon
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Solved Re: Mobile version not loading full page, help!

Post by Ape January 6th 2016, 2:47 am

Ok i have looked at your forum and used my mobile and Ipad and see no problem
here is a screen shot of that thread from page 1 to 16 and no problem found ..

My guess is that the member may need to clear the browser data and or update there browser

Screen shots:
Mobile version not loading full page, help! Screen10
Mobile version not loading full page, help! Screen11


Mobile version not loading full page, help! Left1212Mobile version not loading full page, help! Center11Mobile version not loading full page, help! Right112
Mobile version not loading full page, help! Ape_b110
Mobile version not loading full page, help! Ape1010
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Solved Re: Mobile version not loading full page, help!

Post by knotsolas January 6th 2016, 3:17 am

I'll try those things first, before I do anything else. What mobile browser you using
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Solved Re: Mobile version not loading full page, help!

Post by knotsolas January 6th 2016, 3:27 am

The other admins says its working now, she cleared internet "Junk" as she put it.
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Solved Re: Mobile version not loading full page, help!

Post by Ape January 8th 2016, 1:39 am

most of the time when a browser gets lots of cookies and fills up the data can slow things down and stop pages loading right and if you have lots of pages it keeps a file on each page so now and then it will be tomuch for your browser more on mobile systems as they do not have a lot of memory.

I'm glad that your problem is now fixed

Have a great day

APE
Topic solved and archived


Mobile version not loading full page, help! Left1212Mobile version not loading full page, help! Center11Mobile version not loading full page, help! Right112
Mobile version not loading full page, help! Ape_b110
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