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    Reacftivating a deleted account

    ctrr03
    ctrr03
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    • Post n°1

    Solved Reacftivating a deleted account

    Post by ctrr03 Wed Jan 20, 2016 8:45 pm

    Technical Details


    Forum version : #phpBB2
    Position : Member
    Concerned browser(s) : Mozilla Firefox
    Who the problem concerns : Yourself
    Forum link : theisland.heavenforum.org

    Description of problem

    I would like to reactivate a deleted account that I closed as this was my original account and get my post count back. Is this possible and if so, how would I do tjis?
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    brandon_g
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    • Post n°2

    Solved Re: Reacftivating a deleted account

    Post by brandon_g Wed Jan 20, 2016 8:54 pm

    Hello,

    Do you mean on your forum or the support forum?

    Was the account simply de activated or deleted completely from the forum/database via the delete an account option in your profile/admin panel?

    -Brandon



    Reacftivating a deleted account Brando10
    Remember to mark your topic Reacftivating a deleted account Solved15 when a solution is found.
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    ctrr03
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    • Post n°3

    Solved Re: Reacftivating a deleted account

    Post by ctrr03 Wed Jan 20, 2016 9:02 pm

    The account was deleted via the delete account link from the forum. I was wondering if there was a way to reactivate it and get bacl all the post counts that were lost when the account was deleted...or of there was a way yo get the post count back
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    brandon_g
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    • Post n°4

    Solved Re: Reacftivating a deleted account

    Post by brandon_g Wed Jan 20, 2016 9:43 pm

    Do you mean here or on your forum?

    -Brandon



    Reacftivating a deleted account Brando10
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    ctrr03
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    • Post n°5

    Solved Re: Reacftivating a deleted account

    Post by ctrr03 Wed Jan 20, 2016 9:51 pm

    My forim, sorry
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    Ape
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    • Post n°6

    Solved Re: Reacftivating a deleted account

    Post by Ape Wed Jan 20, 2016 9:56 pm

    If you have deleted a member on your forum  then you could try a backup of members and topics only on the founders tools >> Forum Utilities You would have to back it up twice one will have to be the week dating when you deleted the account and then back to the date last showing on tools This will update the members but as i have never done this i can not be 100% sure it will work.

    To do the backup please read this thread first >> How does a backup work ?



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    brandon_g
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    • Post n°7

    Solved Re: Reacftivating a deleted account

    Post by brandon_g Wed Jan 20, 2016 10:39 pm

    Ape, yes I can confirm a full forum back up can successfully bring deleted members back onto the forum, I have actually had to do this before on my forum one time.

    -Brandon



    Reacftivating a deleted account Brando10
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    Ape
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    • Post n°8

    Solved Re: Reacftivating a deleted account

    Post by Ape Thu Jan 21, 2016 2:40 am

    brandon_g wrote:Ape, yes I can confirm a full forum back up can successfully bring deleted members back onto the forum, I have actually had to do this before on my forum one time.

    -Brandon

    Thank you for confirming this Very good



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    brandon_g
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    • Post n°9

    Solved Re: Reacftivating a deleted account

    Post by brandon_g Thu Jan 21, 2016 3:24 am

    No problem Very Happy.

    -Brandon



    Reacftivating a deleted account Brando10
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    ctrr03
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    • Post n°10

    Solved Re: Reacftivating a deleted account

    Post by ctrr03 Sun Jan 24, 2016 7:51 am

    ok my next question would fe Is there any wat the post count could be added to that account since the user started over fresh and now has over 8000 posts or will they jave to choose between the 8000 posts or the 15000 posts/ Just want to know if they can be added together since user added the additiomal 8000 posts
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    Ape
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    • Post n°11

    Solved Re: Reacftivating a deleted account

    Post by Ape Sun Jan 24, 2016 5:08 pm

    No there is No way to change the post count there is no tools to do that sorry.



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    ctrr03
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    • Post n°12

    Solved Re: Reacftivating a deleted account

    Post by ctrr03 Mon Jan 25, 2016 4:56 pm

    ok Guess this is solved then. Thanks anyway
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    SLGray
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    • Post n°13

    Solved Re: Reacftivating a deleted account

    Post by SLGray Mon Jan 25, 2016 5:47 pm

    Topic solved and archived



    Reacftivating a deleted account Slgray10

    When your topic has been solved, ensure you mark the topic solved.
    Never post your email in public.
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