My password won't work

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Solved My password won't work

Post by Natas on February 2nd 2016, 3:28 am

I have tried to get the forum to send me a new password so that I can log in but the password I get sent won't work for some reason ???
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Solved Re: My password won't work

Post by Take Notes on February 2nd 2016, 3:30 am

Try again, make sure the email you receive has the same password as what you send.
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Solved Re: My password won't work

Post by Natas on February 2nd 2016, 3:36 am

I have tried it a few times the only thing I can think that might be causing the problem is in the e mail there is a link I have to click the activate the new password but that just brings me to a list of fishing sites with mine at the top, it looks like a search results page.It wont bring me straight to the forum if it should ???
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Solved Re: My password won't work

Post by Take Notes on February 2nd 2016, 4:17 am

Are there more links on the email?
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Solved Re: My password won't work

Post by APE on February 2nd 2016, 6:23 am

Hello @Natas

Please PM me the following:
and i will send you a new password from my tools

Copy and paste the code posted below and fill it in
No need to add the thread link as I have added it already
Code:
[b]Forum URL:[/b]
[b]Founders Email Address:[/b]
[b]Username of Fonder:[/b]
[b]Thread posted at:[/b] http://help.forumotion.com/t145696-my-password-won-t-work
 

The topic was posted in the wrong section, so I have moved it to the correct section.



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Solved Re: My password won't work

Post by APE on February 3rd 2016, 3:26 am

Thank you For your PM
I have sent you a new password Please reply here to tell me if you got in your forum.
Make sure you Copy and paste the New Password in your log in password input
or type it as it is sent to you.

Once you get in your forum make sure you go in your ACP and change your Password

Once you change your password i will set your founders tools up for you.



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Solved Re: My password won't work

Post by Natas on February 3rd 2016, 4:12 am

Nope it still won't let me log in for some reason
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Solved Re: My password won't work

Post by APE on February 3rd 2016, 4:19 am

@Natas wrote:Nope it still won't let me log in for some reason

As your PM said you may have a problem with Google Chrome

To fix this Delete the browser and restart your computer
Then reinstall it from Fresh this will push your browser to be clean and should fix your problem.



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Solved Re: My password won't work

Post by APE on February 3rd 2016, 4:33 am

New Password Completed
Founders Password Completed

Remember if you Change your Founders Password on your forum the Founders tools will need to be updated by the founder aswell

Topic solved and archived



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