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Hello i sent a newsletter out 2 days ago and no one received it. I have a small forum 73 members so it should not take this long.
Is anyone else having this problem ? I did not delay send
Is anyone else having this problem ? I did not delay send
3 posters
Newsletter
PurpleTears- Forumember
- Posts : 158
Reputation : 4
Language : english
SLGray- Administrator
Posts : 51499
Reputation : 3523
Language : English
Location : United States
Is this your first newsletter?
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PurpleTears- Forumember
- Posts : 158
Reputation : 4
Language : english
yes i am the found of the board
PurpleTears- Forumember
- Posts : 158
Reputation : 4
Language : english
some members are saying its coming but most not
Ape- Administrator
- Posts : 19325
Reputation : 2005
Language : fluent in dork / mumbojumbo & English haha
If some members are getting it then it was sent ok.
My advice is to ask your members to look in the junk mail box it will be in there or they may have it turned off in their profiles.
Tell your members to make sure they have it set in the profiles.
In the navbar press Profiles then Preferences tab you will see something like this
Tick YES then Save.
My advice is to ask your members to look in the junk mail box it will be in there or they may have it turned off in their profiles.
Tell your members to make sure they have it set in the profiles.
In the navbar press Profiles then Preferences tab you will see something like this
Tick YES then Save.
PurpleTears- Forumember
- Posts : 158
Reputation : 4
Language : english
Thanks
Ape- Administrator
- Posts : 19325
Reputation : 2005
Language : fluent in dork / mumbojumbo & English haha
PurpleTears wrote:Thanks
your welcome
Please also note the system can take upto 3 to 4 days to send out the news letters depending on the size of your forum and the number of other forums sending news letters at the same time as you.
Ape- Administrator
- Posts : 19325
Reputation : 2005
Language : fluent in dork / mumbojumbo & English haha
Problem solved & topic archived.
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