SSL doesn't work anymore after domain works
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SSL doesn't work anymore after domain works
I have bought SSL, It worked normally till today the domain which I bought on Forumotion just worked, but the SSL doesn't work anymore. Moreover, the page became not safe and ask the user should go back, not entering the site. Please help me solve this!
The SSL setting appear this:
I'm not comfortable with this service by:
I've waited for 4days for SSL delay from registration but the day counted from the day I bought, and now it's not working again and ask me for 4 more days waiting for the configuration. It should have been counted from the day It works to the forum, I paid and deducted but It doesn't work for many days!
And now the domain said not safe, advise for going back though I bought SSL, SSL just not work, whose fault?
This cause my site visitors feel unsafe and I might have lost some users after this time.
Please help me solve this, and I hope that Forumotion could give a better service which not annoy the users.
I'm a fan, so I'm comfortable to pay but not pay for annoying.
The SSL setting appear this:
I'm not comfortable with this service by:
I've waited for 4days for SSL delay from registration but the day counted from the day I bought, and now it's not working again and ask me for 4 more days waiting for the configuration. It should have been counted from the day It works to the forum, I paid and deducted but It doesn't work for many days!
And now the domain said not safe, advise for going back though I bought SSL, SSL just not work, whose fault?
This cause my site visitors feel unsafe and I might have lost some users after this time.
Please help me solve this, and I hope that Forumotion could give a better service which not annoy the users.
I'm a fan, so I'm comfortable to pay but not pay for annoying.
Guest- Guest
Re: SSL doesn't work anymore after domain works
EDIT: I have looked in to this and I have sent a ticket on to our head office and will get back to you when i get news back.
I am sorry you are facing this and we will get it fixed as soon as we can.
regards.
APE
I am sorry you are facing this and we will get it fixed as soon as we can.
regards.
APE
Last edited by APE on April 18th 2018, 1:55 pm; edited 1 time in total
Re: SSL doesn't work anymore after domain works
APE wrote:Did you buy the address using your ACP or is it hosted outside of our system's ?
Hi, I bought inside ACP
Guest- Guest
Re: SSL doesn't work anymore after domain works
Thank you ......
I made an edit to my last post just as you posted back to me lol
I have sent a ticket on to our head office to see why you are facing this problem.
I made an edit to my last post just as you posted back to me lol
I have sent a ticket on to our head office to see why you are facing this problem.
Re: SSL doesn't work anymore after domain works
APE wrote:Thank you ......
I made an edit to my last post just as you posted back to me lol
I have sent a ticket on to our head office to see why you are facing this problem.
Hi, thanks so much. I hope this will be solved soon
Guest- Guest
Re: SSL doesn't work anymore after domain works
It works OK now. Thank you and please close the topic
Guest- Guest
Re: SSL doesn't work anymore after domain works
Problem solved & topic archived.
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