I have read about the options/packages now available but my questions about newsletters do not appear to be answered clearly by the FAQ.

1. How many newsletters can I send in the basic package? I think it's 2 but not sure.

2. In the basic package, what is the time period during which I can send my free newsletters? E.g. is it from the first to the last day of the month, middle of the month to the next, etc?

3. What happens if I don't use my 2 newsletters? Are they carried forward?

4. Also, I cannot find a definitive topic on this forum about how much the packages cost in credits and what they actually cost in GBP. Having never purchased credits before, it's all very vague to me.

Thank you.

hello 

you can read these tutorials https://help.forumotion.com/t155627-forumotion-packages#1070901

4. The cost in credits is displayed in your admin panel. The cost for the credits you can also find out in the admin panel I believe.

3. I am almost certain they don't roll over.

-Brandon

SophieDophs wrote:
1. How many newsletters can I send in the basic package? I think it's 2 but not sure.

A, The free package has 2 News letters a month if you want more then you must pay for one of the other pack's.

SophieDophs wrote:2. In the basic package, what is the time period during which I can send my free newsletters? E.g. is it from the first to the last day of the month, middle of the month to the next, etc?

A, I think it's the first of every month but not sure but I can find out for sure.

SophieDophs wrote:3. What happens if I don't use my 2 newsletters? Are they carried forward?

A, No you loose them

SophieDophs wrote:4. Also, I cannot find a definitive topic on this forum about how much the packages cost in credits and what they actually cost in GBP. Having never purchased credits before, it's all very vague to me.

Thank you.

A, You can see the price of credits on your ACP then when you press Buy credits it will give you a drop down of the price of credits and the number of credits you can by in pounds and pence.

Thanks for your replies.

APE wrote:

SophieDophs wrote:
2. In the basic package, what is the time period during which I can send my free newsletters? E.g. is it from the first to the last day of the month, middle of the month to the next, etc?

A, I think it's the first of every month but not sure but I can find out for sure.

I would appreciate it if you could find out for sure, Ape, as this will have an inpact on when I reach out to my forum members. Thanks in advance.

@SophieDophs, Okay I have asked and will get back to you

SophieDophs wrote:

APE wrote:

SophieDophs wrote:
2. In the basic package, what is the time period during which I can send my free newsletters? E.g. is it from the first to the last day of the month, middle of the month to the next, etc?

A, I think it's the first of every month but not sure but I can find out for sure.

I would appreciate it if you could find out for sure, Ape, as this will have an inpact on when I reach out to my forum members. Thanks in advance.

Hello,

This is how it works:

avr - April
mai - May

Everything about newsletters is explained here:
https://help.forumotion.com/t35099-how-to-send-a-newsletter#213401

Best regards

Just to confirm what mpelmmc has already pointed out in the post above
it's a 30-day rolling period.

Regards.

APE