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[ifelthope1126]

ifelthope1126

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ifelthope1126

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Language : Lithuanian, Russian, English

• Post n°1

[Only Topic] Forum doesn't load at all

 by ifelthope1126 May 20th 2018, 6:45 pm

Topic Made Into An Only Topic.

Please give this information if you are having this issue:

Code:

[b]Forum's Link[/b]:
[b]Device Used[/b]:
[b]Browser Used[/b]:
[b]Internet Provider[/b]:
[b]Topic'It App[/b]:  Yes or No
[b]Country[/b]:

Technical Details

Forum version : #phpBB2
Position : Founder
Concerned browser(s) : Mozilla Firefox, Google Chrome, Safari, Other
Who the problem concerns : A few members
When the problem appeared : Since yesterday (2018 05 19) afternoon
Forum link : http://sunset.forumtwilight.com

Description of problem

Hi all.

Since yesterday we are facing trouble logging into forumotion forums. The problem occurs on all devices (laptops, tablets, smartphones), all browsers (Safari, Mozilla, Chrome, etc.), all operational systems (iOS, Android) and mostly when using mobile internet data. Some members also complained that they can't reach forum through wi-fi too. Happens with all forumotion forums (this forum too). Cache and cookies cleared, newest versions of browsers and operational systems downloaded. Forum takes a lot time to load, and when it does, we always get something like this:


Me and my forum members are from Lithuania.

Please take a look into it. Thank you.

Last edited by ifelthope1126 on May 21st 2018, 3:14 pm; edited 1 time in total

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[SLGray]

SLGray

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• Post n°2

Re: [Only Topic] Forum doesn't load at all

 by SLGray May 20th 2018, 9:19 pm

I loads fine for me.

Do you mean all members from Lithuania are having this issue?  Do you all use the same Internet provider?

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[ifelthope1126]

ifelthope1126

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ifelthope1126

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• Post n°3

Re: [Only Topic] Forum doesn't load at all

 by ifelthope1126 May 20th 2018, 9:53 pm

I thought of providers at first too, but as far as I know there are at least three different providers we can't reach our forum through. What confuses me is that when I use my wifi, forum loads fine for me too, but as soon as I turn on my mobile data (different providers), I got this. As far as I know, not all of my forum members are facing this, but some of them can't reach our forum both through wifi and mobile data (different providers).

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[mpelmmc]

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• Post n°4

Re: [Only Topic] Forum doesn't load at all

 by mpelmmc May 20th 2018, 9:59 pm

I can access the site perfectly as well. Bare in mind that if it is a problem from your ISP, unfortunately, Forumotion can't do anything on its side to solve the issue as you might have to contact your ISP provider.

Best regards.

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[SLGray]

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• Post n°5

Re: [Only Topic] Forum doesn't load at all

 by SLGray May 20th 2018, 10:01 pm

Are you using the Topic'It app?

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[Mr Hassan]

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• Post n°6

Re: [Only Topic] Forum doesn't load at all

 by Mr Hassan May 20th 2018, 10:12 pm

The same problem happened with me also at the same time Forum does not work at all I am from Egypt

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[SLGray]

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• Post n°7

Re: [Only Topic] Forum doesn't load at all

 by SLGray May 20th 2018, 10:20 pm

Please give this information if you are having this issue:

Code:

[b]Forum's Link[/b]:
[b]Device Used[/b]:
[b]Browser Used[/b]:
[b]Internet Provider[/b]:
[b]Topic'It App[/b]:  Yes or No
[b]Country[/b]:

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[Mr Hassan]

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• Post n°8

Re: [Only Topic] Forum doesn't load at all

 by Mr Hassan May 20th 2018, 10:33 pm

Forum version: phpBB3
Device Used:The problem occurs on all devices (laptops, tablets, smartphones)

Browser Used: Mozilla Firefox, Google Chrome, Safari, Other
the problem appeared: Since yesterday (2018 05 19) afternoon
Forum link: https://www.modars1.com/
Country: Egypt
Topic'It App: No

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[SLGray]

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• Post n°9

Re: [Only Topic] Forum doesn't load at all

 by SLGray May 20th 2018, 10:54 pm

Thanks.

Your forum loads fine for me.  It must be something coming from your countries or ISP providers.

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[Mr Hassan]

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• Post n°10

Re: [Only Topic] Forum doesn't load at all

 by Mr Hassan May 20th 2018, 11:02 pm

Thanks for your support but there is no solution to this problem

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[SLGray]

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• Post n°11

Re: [Only Topic] Forum doesn't load at all

 by SLGray May 20th 2018, 11:26 pm

What happens if you change your DNS:  https://www.google.com/search?q=change+dns&ie=utf-8&oe=utf-8&client=firefox-b-1-ab ?

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[ifelthope1126]

ifelthope1126

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ifelthope1126

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• Post n°12

Re: [Only Topic] Forum doesn't load at all

 by ifelthope1126 May 21st 2018, 3:18 pm

Hi all,

It seems like we can reach our forum since today morning again. Maybe it really was on our providers end. Thank you all who were trying to help. Marking this as solved now

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[Ape]

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• Post n°13

Re: [Only Topic] Forum doesn't load at all

 by Ape May 21st 2018, 3:24 pm

Thank you for letting us know @Mr Hassan is everything ok your end now ?

if yes then I will close this problem.

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[Ape]

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• Post n°14

Re: [Only Topic] Forum doesn't load at all

 by Ape May 23rd 2018, 3:23 pm

Problem solved & topic archived. Please read our forum rules: ESF General Rules

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