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    An old Admin highjacked my site

    Merrze
    Merrze
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    An old Admin highjacked my site Empty An old Admin highjacked my site

    Post by Merrze 5/6/2018, 08:21

    Recently an old Admin just took control over our site using the main account restricting all admin accounts of the privileges and is doing what she pleases with the site. We have no way of gaining access, I need some sort of help, some sort of guidance to get it back. The site is magiworld.forumotion.com the previous Admin goes under the account name of Diana Corvus. I even have access to her real name and info if it's important. Here is also proof of the stuff she did.

    http://prntscr.com/jqz4m8

    http://prntscr.com/jqz6gg
    Stephen-
    Stephen-
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    An old Admin highjacked my site Empty Re: An old Admin highjacked my site

    Post by Stephen- 5/6/2018, 11:29

    Hi,

    Are you the founder of the forum site ? If yes, read this tutorial: https://help.forumotion.com/t127211-password-problems-or-lost-your-founder-s-password

    Regards,
    Stephen-
    brandon_g
    brandon_g
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    An old Admin highjacked my site Empty Re: An old Admin highjacked my site

    Post by brandon_g 5/6/2018, 13:56

    Hello,

    Have you tried seeing if you can get access back using the Forum utilities as well: https://www.forumotion.com/utils ?

    If that doesn't work, then send a pm to one of the listed staff members at the bottom of the thread Stephen listed you to and we will do what we can to help.

    -Brandon



    An old Admin highjacked my site Brando10
    Remember to mark your topic An old Admin highjacked my site Solved15 when a solution is found.
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    Merrze
    Merrze
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    An old Admin highjacked my site Empty Re: An old Admin highjacked my site

    Post by Merrze 5/6/2018, 14:18

    I am not, I am currently trying to find the founder so that he can have things changed and have the parameters changed so that I am in control again. But I need to know what to do on the chance that I can't get access to the account. It's an active site and this has halted all of our work. I am currently writing a message to one of the accounts to hopefully find a solution.
    brandon_g
    brandon_g
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    An old Admin highjacked my site Empty Re: An old Admin highjacked my site

    Post by brandon_g 5/6/2018, 14:27

    Unfortunatelly, the founder themself need to come and ask for help. We aren't allowed to help anyone else but the founder with issues regarding the founder account.

    -Brandon



    An old Admin highjacked my site Brando10
    Remember to mark your topic An old Admin highjacked my site Solved15 when a solution is found.
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