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by Settertude March 20th 2019, 4:56 pmand still shows up as 'Free Package' in the Admin area.
Please advise.
Please advise.
Last edited by Settertude on March 20th 2019, 6:36 pm; edited 1 time in total
4 posters
Purchased Advance....
Settertude- Forumember
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Last edited by Settertude on March 20th 2019, 6:36 pm; edited 1 time in total
skouliki- Manager
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hello
please post more details ,forum url , screenshots of the issue
please post more details ,forum url , screenshots of the issue
brandon_g- Manager
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Hello,
How long ago did you purchase the package? It sometimes take a few minutes to update.
-Brandon
How long ago did you purchase the package? It sometimes take a few minutes to update.
-Brandon
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Settertude- Forumember
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ABout 15 minutes
Settertude- Forumember
- Posts : 152
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Language : English
It still shows that I have the 4000 credits I just purchased.
Settertude- Forumember
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Language : English
skouliki- Manager
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Language : English,Greek
Location : Greece
please don't double post. Your posts need to be separated by 24 hours before bumping, use the edit button, instead
thank you
thank you
brandon_g- Manager
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What is the forum url?
Did you try to purchase an annual subscription or a monthly subscription?
Did you try to purchase an annual subscription or a monthly subscription?
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Settertude- Forumember
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I wish to purchase annual with the credits. I thought I purchased the Advanced when I bought the credits. Perhaps this is not the case?
Or perhaps its better to pay out monthly using credits. That way I have the option of spending credits on other things along the way.
Please forgive--trying to learn how this works.
When I look at the Admin area regarding purchasing the Package it show that a monthly payment thru Paypal is in progress and yet I have already purchased 4000 credits.
Screenshot removed ~ brandon_g
Or perhaps its better to pay out monthly using credits. That way I have the option of spending credits on other things along the way.
Please forgive--trying to learn how this works.
When I look at the Admin area regarding purchasing the Package it show that a monthly payment thru Paypal is in progress and yet I have already purchased 4000 credits.
Screenshot removed ~ brandon_g
Settertude- Forumember
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Ok fellas--I found where I needed to spend the credits and now the package shows up.
brandon_g- Manager
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May we consider this solved then?
Also I removed the screenshot of your receipt for safety and security reasons, as it contained your email address. In the future, please only send that sort of thing via pm to a staff member and not post them in the public threads.
-Brandon
Also I removed the screenshot of your receipt for safety and security reasons, as it contained your email address. In the future, please only send that sort of thing via pm to a staff member and not post them in the public threads.
-Brandon
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SLGray- Administrator
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Problem solved & topic archived.
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