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3 posters

    Member unable to post.

    nightflier
    nightflier
    nightflier
    New Member


    Posts : 24
    Reputation : 1
    Language : English
    • Post n°1

    Solved Member unable to post.

    Post by nightflier April 14th 2020, 1:50 pm

    Technical Details


    Forum version : #phpBB2
    Position : Founder
    Concerned browser(s) : Safari
    Who the problem concerns : A few members
    When the problem appeared : since registering
    Forum link : https://allscalemodelling.forumotion.com

    Description of problem

    A new member get 'site cant be reached' message when attempting to post, however when I log in using their details I can post. He is keen to participate but I cannot advise him.


    Last edited by nightflier on April 16th 2020, 12:45 pm; edited 1 time in total
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    skouliki
    skouliki
    skouliki
    Manager
    Manager


    Female Posts : 15391
    Reputation : 1709
    Language : English,Greek
    Location : Greece
    • Post n°2

    Solved Re: Member unable to post.

    Post by skouliki April 14th 2020, 1:56 pm

    Hello

    Tell your member to clear the browser cookies and retry
    Did the member tried with all browsers ?
    What device is he/she using

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    nightflier
    nightflier
    nightflier
    New Member


    Posts : 24
    Reputation : 1
    Language : English
    • Post n°3

    Solved Re: Member unable to post.

    Post by nightflier April 14th 2020, 2:31 pm

    Thanks, will do, He is using an old PC. Will come back when he has tried.
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    SLGray
    SLGray
    SLGray
    Administrator
    Administrator


    Male Posts : 51554
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    • Post n°4

    Solved Re: Member unable to post.

    Post by SLGray April 14th 2020, 8:33 pm

    So is the issue logging in or posting?  If it is posting, could you ask the member for a screenshot of the error message?



    Member unable to post. Slgray10

    When your topic has been solved, ensure you mark the topic solved.
    Never post your email in public.
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    nightflier
    nightflier
    nightflier
    New Member


    Posts : 24
    Reputation : 1
    Language : English
    • Post n°5

    Solved Re: Member unable to post.

    Post by nightflier April 16th 2020, 12:46 pm

    Thanks SLGray problem solved he used a different browser.
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    skouliki
    skouliki
    skouliki
    Manager
    Manager


    Female Posts : 15391
    Reputation : 1709
    Language : English,Greek
    Location : Greece
    • Post n°6

    Solved Re: Member unable to post.

    Post by skouliki April 16th 2020, 12:46 pm

    Problem solved & topic archived.
    Please read our forum rules: ESF General Rules

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      Current date/time is November 11th 2024, 4:46 pm