Technical Details

Forum version : #ModernBB
Position : Founder
Concerned browser(s) : Mozilla Firefox
Who the problem concerns : Yourself
When the problem appeared : This week
Forum link : https://spooferxyz.forumotion.com/

Description of problem

Hello, i just purchased 1000 credits but i cannot use them to redeem my premium package on my forum, can you help me redeem my premium package using my credits please?

Yearly- credits only
Monthly - PayPal only

Are you trying to use credits for the yearly option?

i am trying to redeem monthly, but it only shows option for paypal on both

You can not use credits for monthly you can only use credits on yearly payment.

You must use paypal for monthly SLGray had them the wrong way round.

APE is correct.  I posted wrong. I edited my first post.

Thanks for the response fellas,

are you positive I can renew premium once I have enough credits? I don’t want to buy 7000 credits and it not work, thanks again for the reply.

You can renew your package whenever you want by buying the 7000 credits, but if you have to renew a domain you must also buy 1200 more credits.You must wait until the package is about to expire about 60 days, you will have a notice in your administration panel so that renew.

Ok thanks again!

Issue should be resolved, I don’t see a option to close this ticket?

Please don't double post. Your posts need to be separated by 24 hours before bumping. Please use the edit button, instead! Please read our forum rules: ESF General Rules

hitting the solved green button means the issue is solved

Problem solved & topic archived. Please read our forum rules: ESF General Rules