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    Personal Profile Information does not save updates.

    Cathymc3
    Cathymc3
    Forumember


    Posts : 41
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    Solved Personal Profile Information does not save updates.

    Post by Cathymc3 December 10th 2022, 12:27 pm

    First topic message reminder :

    I am trying to update the Personalized profile section field named: Comments.
    I created this field a long time ago. We used to be able to post an image URL into that field and hit save.
    Now it doesn't save the changes.
    I hit save, then go back in, and the image information I pasted is gone. It is not keeping the change.

    I can change the image in the AP, but members cannot because they do not have access to the admin panel.
    It seems as though permissions to update this field are gone.

    https://tagginnsnaggin.forumotion.com/forum


    Last edited by Cathymc3 on December 15th 2022, 10:45 am; edited 1 time in total
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    Guest
    Guest


    Solved Re: Personal Profile Information does not save updates.

    Post by Guest December 15th 2022, 9:37 am

    Did you paste in BB code? Not just pasting a link, but like:
    Code:
    [img]https://images15.fotki.com/v1674/photos/8/3764118/16306966/zUBVWIU-vi.png[/img]
    Cathymc3
    Cathymc3
    Forumember


    Posts : 41
    Reputation : 2
    Language : English

    Solved Re: Personal Profile Information does not save updates.

    Post by Cathymc3 December 15th 2022, 9:40 am

    I just logged on with my test account and was unable to post the image, even using the BBC code
    avatar
    Guest
    Guest


    Solved Re: Personal Profile Information does not save updates.

    Post by Guest December 15th 2022, 9:42 am

    So, let me understand this. You paste code, save it, check it, and no data is into that field anymore? It's gone? What browser are you using?
    skouliki
    skouliki
    Manager
    Manager


    Female Posts : 15383
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    Location : Greece

    Solved Re: Personal Profile Information does not save updates.

    Post by skouliki December 15th 2022, 9:43 am

    can you send me the test account info please by pm
    thank you

    avatar
    Guest
    Guest


    Solved Re: Personal Profile Information does not save updates.

    Post by Guest December 15th 2022, 9:55 am

    I changed your image as requested. You can check out now.
    Cathymc3
    Cathymc3
    Forumember


    Posts : 41
    Reputation : 2
    Language : English

    Solved Re: Personal Profile Information does not save updates.

    Post by Cathymc3 December 15th 2022, 10:00 am

    Yes I see that you added it.

    I can add it too if I do it in the Admin Panel.

    I should be able to go to Edit Profile and add the image there but I can't, neither can one of my other admins.
    avatar
    Guest
    Guest


    Solved Re: Personal Profile Information does not save updates.

    Post by Guest December 15th 2022, 10:03 am

    Try to reedit now. I changed that moderators can also change that field. But it is odd because you have master access anyway, so those rules do not apply on you.
    Cathymc3
    Cathymc3
    Forumember


    Posts : 41
    Reputation : 2
    Language : English

    Solved Re: Personal Profile Information does not save updates.

    Post by Cathymc3 December 15th 2022, 10:45 am

    I believe we can close this request. Thank you so much for your help and time you spent researching.

    skouliki likes this post

    skouliki
    skouliki
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    Female Posts : 15383
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    Solved Re: Personal Profile Information does not save updates.

    Post by skouliki December 15th 2022, 11:29 am

    Problem solved & topic archived.
    Please read our forum rules: ESF General Rules