The forum of the forums

Would you like to react to this message? Create an account in a few clicks or log in to continue.
The forum of the forums
3 posters

    Logging in

    bhowe
    avatar
    bhowe
    Forumember


    Posts : 55
    Reputation : 1
    Language : english
    • Post n°1

    Logging in Empty Logging in

    Post by bhowe March 5th 2023, 12:08 am

    Technical Details


    Forum version : #phpBB3
    Position : Founder
    Concerned browser(s) : Mozilla Firefox, Google Chrome, Internet Explorer, Safari
    Who the problem concerns : A few members
    When the problem appeared : Recently
    Forum link : www.insidelakeside.com

    Description of problem


    It seems that a few of our members have to log in every time they visit the site. They claim they haven't changed anything or deleted any cookies. They have the "keep me logged in" checked. Would there be any reason this only happens to a few?
    • Back to top
    SLGray
    SLGray
    SLGray
    Administrator
    Administrator


    Male Posts : 51554
    Reputation : 3523
    Language : English
    Location : United States
    • Post n°2

    Logging in Empty Re: Logging in

    Post by SLGray March 5th 2023, 1:05 am

    Are they closing their browsers before trying to login again?



    Logging in Slgray10

    When your topic has been solved, ensure you mark the topic solved.
    Never post your email in public.
    • Back to top
    SarkZKalie
    SarkZKalie
    SarkZKalie
    Support Moderator
    Support Moderator


    Male Posts : 1443
    Reputation : 220
    Language : English
    • Post n°3

    Logging in Empty Re: Logging in

    Post by SarkZKalie March 6th 2023, 9:36 pm

    In case of they still getting this issue, try to clear browser's cache & cookies or do a hard reload by pressing Ctrl+Shift+R (Chromium) or Ctrl+Shift+Delete (Firefox) while opening the site

    Optional : they can use this as a backup plan to delete browser's cookies via this link https://www.insidelakeside.com/?mode=delete_cookies farao



    Logging in Sarkzk10
    • Back to top

      Current date/time is November 11th 2024, 7:55 pm