Admin refuses to turn my account into a guest account

Technical Details

Forum version : #phpBB2
Position : Member
Concerned browser(s) : Google Chrome
Who the problem concerns : Yourself
Forum link : ( link is hidden, you must reply to see )

Description of problem

Hello, sorry for posting twice, I didn't realise that choosing Advanced New Topic offered a more detailed form.

I was hoping for help with getting my forumotion account turned into a guest account. I know the password and the username, but I am stuck on the email address verification. The email is tied to an old gmail account that I do not remember the password for and am now locked out permanently by Google.

I previously spoke here to try get my account deleted but had a good chat with the admin where they said they'd delete personal posts and turn my account into a guest account. I trusted them and left them to it, but it was a lie. My account is still up and not a guest account.

I was hoping staff here could delete my account so it is a guest account.

hello

you can unsubscribe yourself using this tool https://www.forumotion.com/unscribe
after you unsubscribe your profile will appear as a guest without any information ....the content posted by you in posts, will remain as is

if your posts have personal information please send me the following details
i can open a ticket to our head office to delete those posts
- links of posts that have personal information
- forum link
- your profile username / email

thank you

I am aware of that tool, however it requires me to verify that I want to delete the account via email. I no longer have access to my email account/the admins might have changed my email so I don't turn my account into a guest. Is there anyway to override this?

i see so send me only by pm the information i requested and i will open a ticket

Your PM has been received with thanks. Please read our forum rules: ESF General Rules

I will open a ticket since the head office is closed on weekends we will have an answer from Monday

hello

good news your request is completed please confirm that you are ok

Yes, I am fine. All resolved