I need help getting my custom domain back
Dragonforum.com , got the right package to get it but it keeps saying its taken.. its not wrong.. its taken, but how do i connect it back again? its been a minute

hello

how much time has passed ? cause if it is a long time since the domain has expired you will have to hold on for Godaddy to let the domain go back on sale.

Oh no, i own the link, i just need help connecting it to the forum, cause when i go to admin panel >> set custom link , it says its taken.. but yes i own it already on godaddy, i just can't remember what i had to go through to connect it to my forum.

SpyroDragon wrote:Oh no, i own the link, i just need help connecting it to the forum, cause when i go to admin panel >> set custom link , it says its taken.. but  yes i own it already on godaddy, i just can't remember what i had to go through to connect it to my forum.

Hi  @SpyroDragon

Maybe this will help.

 Helpful topic's:
Redirecting a domain name acquired outside Forumotion

Regards,

Ape   

It continues to just say its already taken, following the instructions on that,, and now
when you go to www.dragonforum.com it goes to forumotion page
and you have to type in dragonforum.com without the www. part in order for it to go to the right spot...

_._

That is right you leave the

Code: www

out

Hello...

There are two reasons for this to happen. The first is that your free domain does not point to the custom domain, and the custom domain does not point to the forum (which causes this problem).

The second reason is a problem on FM side. If someone registered the domain on another forum and pointed the free domain to it and waited for propagation, and in the end everything worked out, then when the domain expires, FM still has not released this redirection. I still think we need Luzz or The Godfather intervention here.

Best regards,
Shek

Yeah, please help where you can, been dealing with this problem for a while now, just now getting the motivation to put effort into fixing it recently.

SpyroDragon wrote:Yeah, please help where you can, been dealing with this problem for a while now, just now getting the motivation to put effort into fixing it recently.

What is the issue if your forum loads fine with the domain link?

I will tag @Luzz to take a look for you.

Right now when i click this link it takes me to your forum with no problems.
dragonforum.com

If i click on your profile icon the site loads with the forumotion URL.

Hello @SpyroDragon

It was because you did not completely followed the tutorial and did not add your domain here in the AP :



I put it for you, now it seems to work perfectly, for both www.dragonforum.com and dragonforum.com.

Do you confirm ? If the issue is solved for you, please mark as Solved

Best regards

www.dragonforum.com works now, but when i try it without the " www. " part it goes to an empty white endless void...

It must be something on your side since it loads just fine for me.

dragonforum.com

Hello

Loading fine to me also

Hello @SpyroDragon

Your domain is responding correctly with and without www, BUT this morning we have some important slowdowns on the service, so maybe you were concerned with it.

The technical team is searching the reasons of the problem of slowdowns, thank you for your comprehension and your patience !

Best regards
Luzz

it loads the icon, but it just stays infinitly on a white screen, i even let it sit all night, i wake up and come back to it and its still a blank white page?

Helllo

Clear your browser cookies and retry
Your forum loads fine to me

so i've found that its not the www. is the issue

putting http://dragonforum.com loads just fine
but when i put " https:// " , then it loads the infinite whiteness..

Have you tried a different browser?

When I type in just the domain name without www., it loads just fine for me.

If I type https, your forum loads just fine, too.

@SpyroDragon Hello, the browser already includes https://, if you put https://dragonforum.com/ in the browser, chrome reads https://https://dragonforum.com, it is a duplicity and the page will not cost you.

It does not It is necessary to add the https:// to the forum addresses, the browser already places it, you just have to put the dragonforum.com forum address. When you put www.dragonforum.com the browser has already automatically placed https:// for make the call.

okay so i have tested this on Firefox and all works with the following url's just fine.
http://dragonforum.com/
https://dragonforum.com/
https://www.dragonforum.com/
dragonforum.com/

see video.:

see video with no www or https:

@Ape I think he have some error in the configuration of the SSL certificate of the url domain of dragonforum.com,cause does not load, but if you remove the s from the http it does load.

SpyroDragon wrote:it loads the icon, but it just stays infinitly on a white screen, i even let it sit all night, i wake up and come back to it and its still a blank white page?

Hello,

If i try to visit https://dragonforum.com/ - from my browser brave, the page itself is white and here is the error from the developer tools:

Mixed Content: The page at 'https://dragonforum.com/' was loaded over HTTPS, but requested an insecure frame 'http://dragonforum.forumotion.net/'. This request has been blocked; the content must be served over HTTPS.

And this code is showing when i try to press on dragonforum.com/:9

Code:

<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01//EN" "http://www.w3.org/TR/html4/strict.dtd">
<html>
  <head>
    <title>Dragon Forum</title>
    <meta name="description" content="www.DragonForum.com" />
    <meta name="keywords" content="DragonDragons DragonForum DragonsForum" />
  </head>
  <frameset rows="100%,*" border="0">
    <frame src="http://dragonforum.forumotion.net" frameborder="0" />
  </frameset>
</html>

Proofs: https://prnt.sc/PWWzhEjc5OVC // https://prnt.sc/Z1lseCMsRhOx - this is also happening when i try to run your forum with certificate SSL: https://dragonforum.com/

I will tag @The Godfather to look into this more.

Hello the team and @SpyroDragon

It's an external personalized domain name and the set up depends on the SpyroDragon's registrar.

The "www" is OK : https://www.dragonforum.com/

But you have to manage the URL without the "www" in order to don't get the white empty page. You can ask your registrar to set up a 301 redirect for instance.

is it something on godaddys side?
Im confused on what to do here :S

SpyroDragon wrote:is it something on godaddys side?
Im confused on what to do here :S

As The godfather has said you will have to talk to Godaddy/ your Domain host.
Sadly we have no control over your domain name and how it is linked. SORRY.

Hello @SpyroDragon,

As The Godfather told you, we only host subdomains for an external domain, namely:
www.myforum.com (in your case www.dragonforum.com)
(or something.myforum.com, forum.myforum.com....)

But not the root domain: myforum.com (in your case dragonforum.com)

So you have to make a 301 redirection from dragonforum.com to www.dragonforum.com with your registrar, in the Administration pannel of your domain name.

If your Registrar, where you have your domain, is Godaddy you can try to follow this tutorial (or ask Godaddy for help)

In the first field you should choose https://, in the second field you have to put www.dragonforum.com

Is this solved?

Since we have not received a reply from the author i will mark this as solved
If it is not please pm me to reopen it

Problem solved & topic archived. Please read our forum rules: ESF General Rules