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Banned [solved]

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Solved Banned [solved]

Post by Trevor November 10th 2008, 10:30 pm

Well, I had to ban a person for a day, and I looked to see if he could come on, it says he is not banned for a day, it says 0, and he e-mailed me and said he could not get one, is there a problem?


Edit Trevor: Solved tag added.


Last edited by Trevor on November 10th 2008, 10:36 pm; edited 1 time in total
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Solved Re: Banned [solved]

Post by Guest November 10th 2008, 10:34 pm

If its set to 0 however in the profile in the admin panel it still show's banned then the user will be banned until you set it back to active

1. Navigate to:

Admin Panel\users & Groups\Search Users

2. Search for the users and select their name

3. Scroll down to the bottom of the profile page

4. Where it says "User is active :" on the right hand side, check the "Yes" box and press "save"

The user should now return back to active

Regards








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Solved Re: Banned [solved]

Post by Trevor November 10th 2008, 10:35 pm

Okay, I made him active, thanks! Smile
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Solved Re: Banned [solved]

Post by Skittles November 10th 2008, 10:44 pm

Since this thread appears to be solved, I will lock this thread and mark it as solved.

Glad we could help!

Thanks!

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