Username is already taken.

Hey everyone. I need help with usernames. I think this is the right section. What can I do when someone loses an activation e-mail, and when they try to sign up again, their username is already taken? This is important because on my forum I do not allow members to create their own username. They must use their real name for security and familiarity reasons. This member is Jessica, but she lost her activation e-mail and now has to be Jess as Jessica is already taken (by her, no less). Is there anyway I can override that and give her that name anyway?

In admin panel,
users & groups>Users>Search USers
Find her username jessica, click on modify. Scroll up to the bottom, Delete this user ? check it n hit save.

If the user had not activated his account,
then
users & groups>Users>inactive users
Search for the username & delete it.

hope this helps.

Perfect. Worked right away. Thanks a ton!

Awesome