Members cannot gain access to my site
2 posters
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Members cannot gain access to my site
I've had two people attempt to join my site to no avail.
One submits their registeration & gets a message that their password does not match their username. Second attempt, the perspective member uses a completely different username & password. Same results.
The other gets a message that an activation key is being sent to their email. It wasn't.
How can we get around this snag?
One submits their registeration & gets a message that their password does not match their username. Second attempt, the perspective member uses a completely different username & password. Same results.
The other gets a message that an activation key is being sent to their email. It wasn't.
How can we get around this snag?
Fancyfeathers- Forumember
- Posts : 54
Reputation : 0
Language : English
Re: Members cannot gain access to my site
go to:
Admin panel >> users & groups>> user options>> tell us what ur option is please.
You can also change ur users password and active their account.
change password
Admin panel>>users & groups>search user>find them>change password
Activate accounts
Admin panel >> users & groups >> inactive users (side menu) tick and active the user(s)
Admin panel >> users & groups>> user options>> tell us what ur option is please.
You can also change ur users password and active their account.
change password
Admin panel>>users & groups>search user>find them>change password
Activate accounts
Admin panel >> users & groups >> inactive users (side menu) tick and active the user(s)
Darren1- Helper
- Posts : 11853
Reputation : 566
Language : English
Re: Members cannot gain access to my site
Hello again, Darren.darren1 wrote:go to:
Admin panel >> users & groups>> user options>> tell us what ur option is please.
You can also change ur users password and active their account.
change password
Admin panel>>users & groups>search user>find them>change password
* Activate accounts
Admin panel >> users & groups >> inactive users (side menu) tick and active the user(s)
* That's where I needed to be.
Many thanks, my friend.
Fancyfeathers- Forumember
- Posts : 54
Reputation : 0
Language : English
Re: Members cannot gain access to my site
No worries, glad I could help out.
Darren1- Helper
- Posts : 11853
Reputation : 566
Language : English
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