Password problem.

by Mickymod August 20th 2009, 12:05 pm

Im trying to disable the 'i forgot my password' facility, and ive done what im supposed to do in the acp, but i still cant disable the facility, so can anyone help please.

by Darren1 August 20th 2009, 12:12 pm

Hello,

So, you have disabled ( Set to 'yes' ) "Disallow "Send by email a new password" to administrators and moderators :"

Admin panel >> General ( Tab ) > Forum / Security |

by Mickymod August 20th 2009, 12:13 pm

darren1 wrote:Hello,

So, you have disabled ( Set to 'yes' ) "Disallow "Send by email a new password" to administrators and moderators :"

Admin panel >> General ( Tab ) > Forum / Security |

Thats what ive done Darren yes, cos ive been having probs but i still cant disable it. scratch

by Darren1 August 20th 2009, 12:18 pm

Mickymod wrote:Thats what ive done Darren yes, cos ive been having probs but i still cant disable it.

Ok, can you please do these steps:

1) Set it to no - Disabled.
2) Log out of the forum entirely
3) Log back into the forum
4) Attempt to re-enable the security feature.

by Mickymod August 20th 2009, 12:19 pm

darren1 wrote:
Mickymod wrote:Thats what ive done Darren yes, cos ive been having probs but i still cant disable it.

Ok, can you please do these steps:

1) Set it to no - Disabled.
2) Log out of the forum entirely
3) Log back into the forum
4) Attempt to re-enable the security feature.

Already did that mate but it didn't work, but i'll try it again.

by Base August 20th 2009, 12:29 pm

This could be a bug or something. Have you tried disabling it through the Utilities? You'll need to provide your founding information to gain access.

by Darren1 August 20th 2009, 12:29 pm

This could be a little bug / error, however I am unsure of it, and there has been no notice of this over in the french support forum.

Can you please go to: https://www.forumotion.com/en/utils/ and login with the founding information and u can disable the function there.

EDIT: If you have forgotten the password and/or the email address in use then please read: https://help.forumotion.com/rules-important-points-f10/for-founders-who-lost-their-passwords-t42285.htm

by Mickymod August 20th 2009, 12:40 pm

Base wrote:This could be a bug or something. Have you tried disabling it through the Utilities? You'll need to provide your founding information to gain access.

I'll give it a go mate.

by Mickymod August 20th 2009, 12:51 pm

I tried that twice mate and it still didn't work, cos whats been happening is that someone has been getting into my account posing as me by getting a new pwd sent to their email addy, and whilst i cant see how thats happening myself, it still has been, and although my admin has been deleting this persons proxy IPs. he/she's still been getting in, and thats why i want to disable the pwd feature, but i still cant even with your help, so im really at a loss now, cos it seems someone's got it in for me.

by Mickymod August 20th 2009, 2:31 pm

Any help would be appreciated.

So did you find anything untoward Sanket.

by Sanket August 20th 2009, 2:33 pm

May I remind you that double/triple posting isn't tolerated unless separated by 24 hours (Use the edit button)

by Mickymod August 20th 2009, 2:35 pm

Sanket wrote:May I remind you that double/triple posting isn't tolerated unless separated by 24 hours (Use the edit button)

Im sorry Sanket, but i just need answer, cos this is most irritating.

by Sanket August 20th 2009, 2:37 pm

That does not justify breaking the rules Mickymod. Bumping as well is irritating for me to be honest. Shocked

Anyways, link to your forum?

by Mickymod August 20th 2009, 2:40 pm

Sanket wrote:That does not justify breaking the rules Mickymod. Bumping as well is irritating for me to be honest.

Anyways, link to your forum?

I didn't think i was breaking any rules sir/madam, i was merely asking a question, but i apologise again anyway, and here's a link.

http://thespa2.forumotion.net/forum.htm