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News letter problem

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Solved News letter problem

Post by Kabbalien Fri Apr 23, 2010 6:39 am

Hello.
I send 2 news letter today under different email address from the forum.
Members have receive this news letter with no text, its empty.
I had problems with the news letter from before .
This is a technical problem but I am not able to post in the Technical board !?

Any help would be appreciated.
Regards.
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Solved Re: News letter problem

Post by Sanket Fri Apr 23, 2010 8:55 am

You can only send one newsletter a day as far as i know.

Also it will be moved to the technician board, only when a staff member feels there is a requirement for a technician to solve it.
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Solved Re: News letter problem

Post by Kabbalien Fri Apr 23, 2010 9:08 am

That means in fact that is something wrong in my forum news letter as I did send 2 news letters under different email address and both reach the inbox of the members empty !
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Solved Re: News letter problem

Post by Sanket Fri Apr 23, 2010 9:11 am

Could be, did you check the preview before sending?
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Solved Re: News letter problem

Post by Kabbalien Fri Apr 23, 2010 9:13 am

yes.
and I send the news letter in text + html
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Solved Re: News letter problem

Post by Sanket Fri Apr 23, 2010 9:18 am

Well, thats fine.
Somehow, the newsletter which gets sent sometimes does not come up exactly as we wish to. I have faced this situation. But, it can never go out blank.

Well, try it out again tomorrow. Just edit the newsletter with the help of the html editor on the admin panel than to just copy pasting any html code in the window & then sending.
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Solved Re: News letter problem

Post by Kabbalien Fri Apr 23, 2010 9:22 am

Thanks, I did that 2 times today !
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Solved Re: News letter problem

Post by Kabbalien Tue Apr 27, 2010 6:19 pm

I send my news letter again today and still send the email in blank...
PLEASE HELP !
I need technical assistance in my forum.
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Solved Re: News letter problem

Post by Kabbalien Wed Apr 28, 2010 9:27 am

Any help please.....
A forum without a news letter is not a forum !
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Solved Re: News letter problem

Post by Sanket Wed Apr 28, 2010 9:38 am

Can you post a screenshot of the mail you see? Also a screenshot of The Preview which you see while sending the newsletter.
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Solved Re: News letter problem

Post by Kabbalien Wed Apr 28, 2010 9:47 am

Hi here :
Posting news letter
News letter problem Post_n10

Received news letter:

News letter problem News_l10

I have try with different email accounts but nothing work.
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Solved Re: News letter problem

Post by Sanket Wed Apr 28, 2010 9:57 am

Okay, did you check it in a browser instead of what looks like outlook?
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Solved Re: News letter problem

Post by Kabbalien Wed Apr 28, 2010 10:10 am

Okay, did you check it in a browser instead of what looks like outlook?

The news letter is send from the forum, that is a browser.
Outlook is my privet email account and I always have received the news letter fine.

I have other account in hotmail and that is in a browser..
Here:

News letter problem News_l11

This is a normal email account, nothing to do with private email or admin account.
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Solved Re: News letter problem

Post by Sanket Wed Apr 28, 2010 11:03 am

One last request, the preview which you see.

Once you provide that, i will move this to the need of technician forum.
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Solved Re: News letter problem

Post by Kabbalien Wed Apr 28, 2010 11:16 am

Here the preview:

News letter problem Previe10

NOTE, This news letter do not contain any images, is just text and links.

Thanks.
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Solved Re: News letter problem

Post by Sanket Wed Apr 28, 2010 11:17 am

Moved to need of technician.

I will also try to get Typlo's attention to this thread.
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Solved Re: News letter problem

Post by Kabbalien Wed Apr 28, 2010 11:48 am

Thanks.
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Solved Re: News letter problem

Post by Shadow Thu Apr 29, 2010 2:25 am

The issue was sent to the tech team, sorry for the inconvenience. Wink
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Solved Re: News letter problem

Post by Kabbalien Thu Apr 29, 2010 4:14 am

Thank you.
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Solved Re: News letter problem

Post by AdvertiseIt Wed May 05, 2010 11:31 am

by any chance could the text be white. Try highlighing the blank areas
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Solved Re: News letter problem

Post by Kabbalien Thu May 06, 2010 5:42 am

Hello.
Is any more news about this issue ?
I still not able to send news letters and I can not send invitations to my networks from the forum.
Regards.
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Solved Re: News letter problem

Post by MrMario Thu May 06, 2010 11:10 am

No news but please wait. This is on a list of things to fix. Remember last time with groups not work?
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Solved Re: News letter problem

Post by Kabbalien Tue May 11, 2010 6:02 am

Hello.
I try today the news letter again and did work but why the last part or the news letter show like this ??

News letter problem News_l12

From the meddle of the news letter the text is strike !
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Solved Re: News letter problem

Post by Sanket Tue May 11, 2010 12:38 pm

By any chance any of the strike tags were open when u sent the newsletter?
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Solved Re: News letter problem

Post by Kabbalien Tue May 11, 2010 1:43 pm

no.
Everything is normal.
Can not send more news letters for now but I will let you know more about this later.
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Solved Re: News letter problem

Post by Kabbalien Wed May 19, 2010 4:20 pm

Hi.
My news letter is fine now Very Happy but I still not able to invite people to my forum:
Error :
Can't obtain contacts.
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Solved Re: News letter problem

Post by Sanket Thu May 20, 2010 2:16 pm

Why not create a new topic about the same?
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Solved Re: News letter problem

Post by Kabbalien Thu May 20, 2010 4:07 pm

Ok, Smile
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Solved Re: News letter problem

Post by Sanket Thu May 20, 2010 10:34 pm

Since this thread appears to be solved, I will lock this thread and mark it as solved.
News letter problem 2j4t5a8

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