Personal Messages Disappeared

by Judi Mon 22 Aug 2011 - 0:48

Judi: New Member; Posts : 2
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Language : English

Post n°1

Personal Messages Disappeared

by Judi Mon 22 Aug 2011 - 0:48

Multiple members of my forum http://freespeechcakers.forumotion.net/ have said that they lost all of their personal messages. Is there a way these can be retrieved?

by Ahmedvirus Mon 22 Aug 2011 - 1:09

Ahmedvirus

Ahmedvirus: Forumember; Posts : 321
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Post n°2

Re: Personal Messages Disappeared

by Ahmedvirus Mon 22 Aug 2011 - 1:09

Prefer here
You may be able to know it

http://forum.forumactif.com/t312542-topic

or

Hello everyone, I would just like to let everyone know that Forumotion's
hosting company crashed earlier today and the problem is still being
worked on.

We thank your for your understanding and apologize for the lack of communication.

If
you are having issues with disappearing members, missing posts, blank
PMs, etc. then please remain calm. The issues will be fixed in time. We
are just waiting for official word. Thanks.

Regards, the Forumotion team

Of them may be your problem

But not sure

by Darren1 Mon 22 Aug 2011 - 2:57

Darren1

Darren1: Helper; Posts : 11853
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Language : English

Post n°3

Re: Personal Messages Disappeared

by Darren1 Mon 22 Aug 2011 - 2:57

Hi,

Yes, as Ahmedvirus as said, it's a direct result of a server crashing yesterday.
The techs are working on the issue, and have just done an all nighter, and are currently doing troubleshooting and corrections.

Everything should be corrected within the proceeding 7 days, and most things will be well in progress within 24hrs.

I'm sorry about the inconvenience.