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Doesn't Recognize my Email Address...

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Solved Doesn't Recognize my Email Address...

Post by mech3d on February 5th 2013, 10:46 pm

When I went to log in it said the password or log in name doesn't match. So I requested to change the password and it now say the email address is not associated with the user name.

I know I am typing them both correctly, any suggestions?

Thanks,
Mech3D

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Solved Re: Doesn't Recognize my Email Address...

Post by APE on February 5th 2013, 11:06 pm

@mech3d wrote:When I went to log in it said the password or log in name doesn't match. So I requested to change the password and it now say the email address is not associated with the user name.

I know I am typing them both correctly, any suggestions?

Thanks,
Mech3D
Hello Mech3d

Can i ask you are you the founder of your forum ?

If you are the founder you may wish to pm one of the staff in this thread
http://help.forumotion.com/t93821-lost-founder-s-password
Follow the info on the thread and pm just one of the staff members and they will see if they can help you some more
Also a link to your forum and your user name you are on that forum as will help to see if your username / Account is still live.

Please Do not give any other account info here just by pm if asked by the staff.



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Solved Re: Doesn't Recognize my Email Address...

Post by mech3d on February 6th 2013, 6:09 pm

I am so silly, I was using the wrong user name instead of Admin.

Embarassed

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Solved Re: Doesn't Recognize my Email Address...

Post by Sanket on February 6th 2013, 6:11 pm

Solved?
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Solved Re: Doesn't Recognize my Email Address...

Post by mech3d on February 6th 2013, 8:02 pm

Yes - solved

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