New Memeber

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Solved New Memeber

Post by itoh on May 28th 2013, 5:08 pm

We received the email saying new member had joined, but we cannot find this member listed.


Last edited by itoh on May 28th 2013, 7:11 pm; edited 1 time in total
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Solved Re: New Memeber

Post by Sir Chivas™ on May 28th 2013, 5:13 pm

Hi,

Can you check the setting of the users activation:

ACP >> Users & Groups >> Users Option >>

> New accounts activation :
> Allow new members : Make sure its on yes


ACP >> Users & Groups >> inactive users >>




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Solved Re: New Memeber

Post by Derri on May 28th 2013, 7:02 pm

I just clicked the above link and was told that the user does not exist.
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Solved Re: New Memeber

Post by itoh on May 28th 2013, 7:14 pm

I just tried to register with a "fake" email address and found out that email was sent to me (my email as Admin) advisisng of a new member, but the 'new' member was not allowed to join. I think someone tried to register using a fake email and I received an email stating a new member had registered when in fact they were not allowed to join.
I think that explains why I (as Admin) received the email notifivation of a new member even though he/she was not allowed to join.
Therefore, believe this problem is solved.
Thajks for the help.
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Solved Re: New Memeber

Post by Sir Chivas™ on May 28th 2013, 9:15 pm

Alright, thanks for stating the answer.
Topic Solved & Locked




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