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Gallery photos posting problem.

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In progress Gallery photos posting problem.

Post by skidsolo August 6th 2013, 11:47 pm

Hi again guys.

My members are reporting a gallery posting problem. They (and myself) are getting this message:  Your uploaded file (006.JPG) is too large or corrupted


My own photos are 800 x 600 so are not oversize and it's hard to imagine several members all having corrupted photos.


Any help would be gratefully accepted please.


My forum address: http://skidsplace.forumotion.com/

Thanks.
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In progress Re: Gallery photos posting problem.

Post by skidsolo August 8th 2013, 9:23 pm

Can anyone help please???
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In progress Re: Gallery photos posting problem.

Post by skidsolo August 9th 2013, 11:55 pm

It's been 48 hours now. Can one of the mods help me please?
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In progress Re: Gallery photos posting problem.

Post by REDDWOLF22 August 10th 2013, 5:24 am

could it be the file size exceeds the max
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In progress Re: Gallery photos posting problem.

Post by vkitkat August 10th 2013, 5:55 am

I think Redwolf is right, so I think the best option would be to make sure to resize the images before they're posted. I have a gallery on my own forum and I've never had this problem though, but then again all the images in the gallery are pretty small. But definitely try resizing and see if it works
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In progress Re: Gallery photos posting problem.

Post by skidsolo August 10th 2013, 11:14 pm

Nope it's not the size. We've always been able to post photos at 800 x 600 until now. 

Just to be sure though, I just re-sized down to 640 x 480 and then down to 400 x 300 and get the same error message.

The photos can't be corrupt either I can post them on other sites too.
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In progress Re: Gallery photos posting problem.

Post by REDDWOLF22 August 10th 2013, 11:16 pm

im not referring to the dimension of the photo im referring to the actual amount of space the photo takes up in KB.

if the file size is too high reducing the image dimensions wont effect the size
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In progress Re: Gallery photos posting problem.

Post by SLGray August 10th 2013, 11:18 pm

Images has a size (weight). Do you have enough space for new images?


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In progress Re: Gallery photos posting problem.

Post by skidsolo August 11th 2013, 6:04 pm

Images has a size (weight). Do you have enough space for new images?
 
I'm not that computerate. To what do you refer and how do I find out?

If it helps, posting photos into the boards is not a problem. Only the gallery.
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In progress Re: Gallery photos posting problem.

Post by SLGray August 11th 2013, 6:44 pm

Administration Panel > Modules > Gallery > Storage


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In progress Re: Gallery photos posting problem.

Post by skidsolo August 14th 2013, 1:20 am

Sorry.... been away for a few days. 

Thanks for that. It appears that the storage space is all used. How do I set about getting more?
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In progress Re: Gallery photos posting problem.

Post by SLGray August 14th 2013, 6:42 pm

Using credits.

Administration Panel > Misc. > Credits Management
Buy Credits.
Then use them to add more storage space. The storage space will be limited by the the period of time you purchase. It means when the time expires you will not able to upload any more images until you buy more storage space. You will have to purchase space for the storage space you have used and extra to upload more images.


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In progress Re: Gallery photos posting problem.

Post by skidsolo August 14th 2013, 11:17 pm

OK. Thanks.
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In progress Re: Gallery photos posting problem.

Post by skidsolo August 16th 2013, 4:02 pm

I see that £3.95 buys me 500 credits. However, what I don't know is how much space in terms of Gb 500 credits is?

Can anyone tell me please?
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In progress Re: Gallery photos posting problem.

Post by skidsolo August 16th 2013, 5:46 pm

It's OK.I have it figured now!!
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